Installation guide

68
How Integration Works:
When you assign an extension to a tenant mailbox or sub-mailbox within a tenant,
Amanda Portal automatically adds an entry to the extension database for that
extension and mailbox. Figure x shows extension 2001 mapped to mailbox
80041027452001. This is important to understand because when Amanda receives
calls from extension 2001 it’s reverse mapped to mailbox 80041027452001. From the
mailbox owner’s and callers perspective their mailbox is 2001 within the 8004102745
tenant.
Figure 3 – Extension Parameters
Whenever Amanda receives an integrated call, the extension number is used to load
the correct mailbox from the extension database. If integration is not received, by
default the caller is sent to mailbox 992 where Amanda plays a message stating “You
have reached an invalid number or one that is no longer in service”, and then hangs
up on the caller.