Installation guide

64
21 Amanda Portal Tenant Setup
To avoid conflicts and unpredictable results always create a tenant based Portal system
from the ground up. Don’t attempt to add tenant support after the Portal system has been
running for another purpose (or re-initialize your mailboxes using the configuration
wizard – note that doing this WILL delete all your existing mailboxes and re-create all
the default mailboxes).
1. Create a fresh Portal installation, performing all the normal Portal installation
procedures including running the Configuration Wizard.
2. Login to telnet as mailbox 999, and type “source tenant_pack.tcl” (as shown in
figure 1) then exit telnet.
Figure 1 - Telnet
3. If the base tenant number length (as in the length of the telephone number) is not
10 (the default), then run the Configure application to adjust the Global Parameter
“tenant_len” to the appropriate value.
4. Install the appropriate clients from the ClientsInstall.exe onto any computer for
management purposes.
Note: Amanda Portal Station, Administrative Additions, and most
Importantly, Tenant applications are all required to effectively manage tenants.
5. Run Station to configure mailboxes 996 for the default settings of main tenant
mailboxes. Confirm settings for mailboxes 0, 411, 990, 991, 998, and 999 for
those mailboxes will also be copied.
Note: The default maximum number of mailboxes 996 is allowed to create is 20.
If you want the main tenant mailboxes to be able to create more than 20
mailboxes increase this number to an appropriate value.
6. Integration from the PBX is the key to providing seamless tenant services. Make
sure integration matches and works appropriately from the telephone system. If
integration fails a match, the caller is sent to mailbox 992 where the “wrong
number” greeting is played and the call is disconnected (no exceptions by
default).