Installation guide

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System Features Test
After setting up Amanda Portal appropriately, before leaving the site, make sure you
perform the following tests:
• Transfer Call Test
-Calling in from an outside line, call Amanda. When the system
answers dial a test mailbox near you, does it ring?
-If the test extension does ring, answer the call and say hello, is the
caller connected?
-If the test extension rings the telephone and the call is not
answered, does the call go to voicemail for that person?
• Message Waiting Indicator Test
-Leave a test message in a mailbox, make sure the MWI on the
telephone is lit after the message is left.
-Login to the test mailbox and delete the message, make sure the
MWI is turned off.
• Disconnect Supervision Test
-From an internal extension, call Amanda then hang-up the
telephone. Does the port go idle?
-From an outside line call Amanda, and hang-up the telephone.
Does Amanda’s port go idle?
• Integration Test
-Call an extension that has been programmed to forward to
voicemail on a ring no answer and busy condition. After dialing
the extension, let the call ring at least 6 times, does the call forward
to voicemail and load the mailbox for that extension?
-Make the same extension busy, call it, does the call forward to
voicemail and load the mailbox for that extension?
-Make a direct call to voicemail, when the Amanda Portal answers
does it automatically attempt to log you into your mailbox by
asking you to “enter your security code”?
Important Note: Not all phone systems support integration. Only
perform the integration tests for the call types supported by your
telephone system.