Installation guide
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Method 2: Creating Personal Fax Mail Boxes
Mailboxes can be created specifically to receive fax messages for specific users.
Once setup, when you dial these mailboxes they immediately process the fax call.
To setup a fax mailbox you must set the caller and RNA method to either
“method_receive_fax” or “receive_a_fax”.
The difference between “method_receive_fax” and “receive_a_fax” is that
“method_receive_fax” plays a prompt stating “at the tone press the start button on
your fax machine” before receiving the fax while “receive_a_fax” does not.
Important Note: When looking at the list of existing methods you’ll notice that
“method_receive_fax” is listed, but “receive_a_fax” is not. Don’t be alarmed,
“receive_a_fax” is read in from the Amanda_pbx.tcl file and is a completely valid
feature.
Storing Fax Messages
Fax messages can be stored in the fax mailbox which received the fax or in any
another mailbox. To store the fax message in a mailbox other than the one used to
receive the fax make sure you set store messages no (under incoming call options)
and create a copy to mailbox member list including all the mailboxes where you
want the fax to be stored.
How to retrieve a fax message using the Telephone
Log into your mailbox via the telephone and press 1 to play your messages. After
pressing 1 you will be told how many messages you have in your box. A fax
message is similar to a voice message except instead of Amanda playing the
message; the system will tell you how many pages the fax is. For example
Amanda might say you have a 2 page fax received today at 10:30am. When this
message is played you can press 70, 71, or 72 depending on how you want to
retrieve the message.
70 – Retrieve all fax messages on the same call. This is only used when
calling into Amanda from a fax machine. After pressing 70 Amanda will
say “At the tone, press start on your f ax machine”.
71 – Retrieve the current message on the same call. This is only used
when calling from a fax machine. After pressing 71 Amanda will say “At
the tone, press start on your f ax machine”.
72 – Send the current fax message to a fax machine. When pressing 72
you will be prompted to enter the phone number of the fax machine where
you wish to receive the fax.