Installation guide

1 Installing Telephony Board(s) and Drivers

Amanda Portal supports both Brooktrout/Rhetorex and Intel/Dialogic voice boards.

Supported Brooktrout/Rhetorex boards provide basic call handling functionality with

analog ports. While Intel/Dialogic boards can also provide the same functionality, they

can perform several additional features, such as fax and digital telephone system

integration (with certain telephone systems).

The following Brooktrout/Rhetorex boards are typically used with Amanda Portal

• Quartet (4 analog ports, ISA Bus)

• 432 (4 analog ports, ISA Bus)

• Vantage PCI-4L (4 analog ports, PCI Bus)

• Vantage PCI-8L (8 analog ports, PCI Bus)

Note: All of these boards can be installed in the same system (but only 1 Quartet board

can be installed per system). Additionally, other types of Brooktrout/Rhetorex boards

may be supported. To find out if Amanda supports a specific Brooktrout board, please

contact your Amanda sales representative.

The following Intel/Dialogic boards are typically used with Amanda Portal:

• D/41 JCT-LS (4 analog ports, PCI Bus, each port can be used for voice or

fax, also supports speech processing)

• D/120 JCT-LS (12 analog ports, PCI Bus, supports up to 4 fax ports and

speech processing)

• D/42 JCT-U (4 digital ports, PCI Bus, also supports fax and speech

processing)

• D/82 JCT-U (8 digital ports, PCI Bus, also supports 2 fax resources and

speech processing)

Note: Analog systems configured for speech detection MUST use Intel/Dialogic JCT-LS

boards. Additional Intel/Dialogic boards are also supported for T1/E1 and more. To find

out if Amanda supports a specific Intel/Dialogic board, please contact your Amanda sales

representative.

Installing your Telephony Board(s)

For information on how to install your telephony board(s), please see “Installing Amanda

Portal” chapter 2 (page 3). If you don’t have a copy of this manual, it can be downloaded

from our technical support web site at www.theamandacompany.com/support under the

Amanda Portal product page. Additionally, for your convenience, you’ll find this

information in appendix 1A at the end of this document.