Installation guide

40
11 Greetings
Each mailbox can record up to7 different greetings using the telephone user interface.
Each mailbox can also have greetings in different languages (for example a mailbox can
have a greeting 1 for English, and a greeting 1 for Spanish). Additionally, using the
“Greetings” option under Amanda Portal Station users can record an unlimited number of
greetings using the desktop interface. In most cases 7 greetings is more than enough,
except when setting up advanced applications such as Amanda’s CallQueue ACD. Figure
53 shows the “Greetings” dialog.
Figure 53
Using the Greetings dialog you can
• Change the current greeting number
• Change the maximum length of the greetings being recorded (default is
unlimited)
• Change the response delay, this is set in milliseconds (which is the amount
of time after the greeting is played before the mailbox continues to process
the call allowing the callers more time to dial, this is useful in mailbox
991)
• Use the Quick Play to hear your greetings (normally using your sound
card and speakers)
• Use the “Create” button to record additional greetings for the mailbox
besides the default 1-7.