Installation guide

38
9 Incoming Call Options
Mailbox settings for each mailbox can be modified in a few different places. You’ll find
most of these settings in the “Incoming Call Options” dialog. Some of the settings here
are very important, while others might not be used. To access Incoming Call Options for
a mailbox, select the mailbox number from the mailbox tree, then double click “Incoming
Call Options” and you’ll see the following dialog (figure 51).
Figure 51
Under this dialog, you can customize settings for each mailbox, such as:
• Do not disturb – Enable or Disable
• Call Screening – Enable or Disable
• Messaging – Customizes what the caller will hear when leaving a
message. You can enable or disable the post-record menu, begin recording
at the tone prompt, and relay paging.
• Holding – Here you can decide to allow callers to hold for a busy
extension or not, and configure Amanda to say “Please Hold” before
transferring the call to the extension or not.
• Routing – Here you can change the extension number, number of rings to
wait for a ring no answer (applies to a supervised transfer only), enable
identify call party (plays who the call is for), and set the transfer type (to
be supervised, blind, automatic, or other).
• Receiving – This is where you can configure the mailbox to store
messages or not and set the maximum length of the messages being
recorded (infinite is the default).