Installation guide

iii
Introduction
Amanda Portal is a powerful communications platform. It can be accessed from a PBX,
the PSTN, local and wide area networks (LAN/WAN), and from the Internet with a web
browser. Amanda Portal can be connected to virtually all of the popular telephone
systems available today through either analog or digital integration.
Amanda Portal supports traditional features such as auto attendant, voicemail, and fax.
Additionally, advanced features such as web browser support (for administration and user
access), ACD support (for call queuing), speech detection, text to speech, wake-up calls
(for hotels), find me/follow me, unified messaging (integrated with Outlook), ODBC for
complex IVR systems and more.
Amanda Portal’s TUI (telephone user interface) is very similar to other Amanda family
products making the transition from older Amanda products to Amanda Portal very
smooth.
As an auto attendant and voicemail system, Amanda Portal really stands out, here’s why:
Each mailbox can be 1-16 digits and supports unlimited greetings, messages, group lists,
automatic schedule records, and notification templates.
Upgrading to Amanda Portal from [e-mail]/Windows
Currently you can only upgrade to Amanda Portal if you are running an AMIS version of
[e-mail]/Windows (version 3.05 or above). In the future upgrades from
older Amanda products such as [e-mail]/DOS to Portal may be available
but not at this time. Check with Amanda technical support for more information about
upgrading to Amanda Portal.
[e-mail]/Windows databases (mailboxes, greetings, messages etc.) can be
migrated to the new system saving valuable time and effort. Additionally, when
upgrading, users will already be familiar with Amanda’s telephone user interface.
For more information about upgrading from [e-mail]/Windows
to
Amanda Portal see chapter 19.