Installation guide

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INTRODUCTION ......................................................................................................................................III
1 INSTALLING TELEPHONY BOARD(S) AND DRIVERS.............................................................1
2 INSTALLING AMANDA PORTAL SERVER SOFTWARE..........................................................2
3 RUNNING AMANDA PORTAL CONFIGURATION WIZARD ...................................................4
3.1 INITIALIZE CONFIGURATION DATABASE............................................................................................... 4
3.2 INITIALIZING MAILBOXES.....................................................................................................................5
3.3 IMPORTING MAILBOXES .......................................................................................................................5
3.4 MODULE SELECTION ............................................................................................................................6
3.5 ACTIVATING CLIENT CONNECTIONS.....................................................................................................7
3.6 PORT TYPE SELECTION ......................................................................................................................... 8
3.7 ACTIVATING AUDIO BOARDS ..............................................................................................................9
3.8 PBX SELECTION................................................................................................................................... 9
3.9 NOTIFY PORT SELECTION ................................................................................................................... 10
3.10 OUTBOUND PORT SELECTION........................................................................................................... 11
3.11 TELEPHONE INTERFACE.................................................................................................................... 12
3.12 SMDI SELECTION.............................................................................................................................13
3.13 SERIAL INTEGRATION CONFIGURATION............................................................................................ 13
3.14 ACTIVATING THE AMANDA PORTAL SYSTEM ...................................................................................14
4 STARTING THE AMANDA SERVICE FOR THE FIRST TIME ...............................................16
5 INSTALLING AMANDA PORTAL CLIENT SOFTWARE..........................................................17
5.1 WELCOME .......................................................................................................................................... 17
5.2 SELECT AN INSTALLATION FOLDER.................................................................................................... 18
5.3 SELECT THE CLIENTS.......................................................................................................................... 18
5.4 SELECT A PROGRAM GROUP ............................................................................................................... 19
5.5 INSTALLATION IS COMPLETE ..............................................................................................................19
6 LOGGING INTO AMANDA PORTAL STATION .........................................................................20
6.1 AMANDA PORTAL STATION BASICS.................................................................................................... 22
6.2 CREATING MAILBOXES........................................................................................................................22
6.3 SETTING UP SINGLE DIGIT MENUS...................................................................................................... 25
7 SETTING UP MESSAGE NOTIFICATION..................................................................................... 27
7.1 THE MESSAGE NOTIFICATION SCREEN ...............................................................................................27
7.2 RUNNING CONFIGURE......................................................................................................................... 28
7.3 CONFIGURING AMANDA TO CALL A PAGER........................................................................................29
7.4 CONFIGURING AMANDA TO CALL A TELEPHONE NUMBER................................................................. 30
7.5 CONFIGURING AMANDA TO FORWARD VOICEMAIL TO EMAIL............................................................ 31
8 AUTOMATIC SCHEDULING ...........................................................................................................33
8.1 TO CREATE AN AUTO SCHEDULER RECORD ....................................................................................... 34
8.2 HOLIDAY SCHEDULING....................................................................................................................... 36
9 INCOMING CALL OPTIONS...........................................................................................................38
10 GENERAL INFORMATION...........................................................................................................39
11 GREETINGS......................................................................................................................................40
11.1 HOW TO USE MORE THAN 7 GREETINGS PER MAILBOX ..................................................................... 41
12 MESSAGE FOLDERS ......................................................................................................................43