Technical information
10
Troubleshooting
Diagnostic Codes
Diag.
Code
Description Trigger
Action to be
taken
1
2
4
9
3
8
No Drain
Not Used
5-7
Not Used
Displays "nd"
Go to "Will Not
Drain"
Troubleshooting
Section
The water level
fails to drop below
the Low Water
level reset within
15 minutes, before
a spin
begins.
No Fill
Displays "nF"
Go to "No
Water Fill"
Troubleshooting
Section
Continuous fill
of 12 minutes.
Total fill of 14
minutes.
The door/lid
fails to lock
Displays "FL"
Go to "Will not
lock"
Troubleshooting
Section.
Door failed to lock
after 3 attempts
The door/lid
fails to unlock
Displays "LO"
Go to "Will Not
Unlock"
Troubleshooting
Section
Door failed to
unlock after 3
attempts
Water level
sensor fault.
Displays "LE"
Go to "No
water fill"
Troubleshooting
Section.
Input signal
from water
level Sensor
is out of
range,
Washer will
beep and
pause the
wash cycle.
10
Unbalance or
cabinet hit
detected
during final
spin, which
prevented the
spinner from
exceeding
400 rpm
Will display
"
dc
""
Wet
Clothes"
Troubleshooting
Section
Never
exceeded 400
rpm due to an
unbalanced
load.
Diag.
Code
Description Trigger
Action to be
taken
E
11
Water
sensor level
fault.
12-14
Not Used
First check to
see
that water
valve is
not stuck. If
water
valve is OK,
check
water level
sensor
Water level in
the machine
is believed to
be above the
overflow
level. When
this condition
is detected,
the machine
will
automatically
begin
pumping
water out of
the machine
until it falls
below the
overflow
level.
Will not
remember
machine
settings
Go to "Clear
diagnostic
codes"
Disconnect
and reconnect
the washer
power cord at
power supply
outlet. If
condition still
exists, replace
machine
control board.
Difficulty in
reading memory
15
Stuck Key
Display "E2".
Go to
"Membrane
Pad Check"
Check
connection of
keypad to
control board.
Replace
console if
necessary.
A key is sensed to
be pressed more
than 30 seconds,
the key will be
assumed to be
stuck
17
Door/Lid
switch was not
seen open
since the last
three final
spins
Will display
"od" If door
open sensing,
will cleared.
The door has not
been opened after
two complete
wash cycles.
Door switch was
not seen open
since the last two
final spins
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.