Specifications

Amtech 2013 Quick Guide • 10
On pressing the ‘Confirm’ button an activation request will be sent
via the Amtech website.
The email response from Amtech will be sent to the address entered
on the Activation Request dialog.
Users who are unable to activate electronically may call the Amtech
Activati o n Hotline on 0871 220 8880 (Monday to Friday 9am – 5pm).
The number is displayed on the activation dialog box. An Amtech
representative will undertake the security checks manually and then,
if appropriate, authorise and issue an unlock code.
Please note that this manual activation process may take several
minutes. We strongly suggest that you use the email method if
possible as the process of dictating and recording a long code by
phone is open to transcription errors.
Please do not contact Amtech Support or Amtech Sales regarding
activation or de-activation as they are unable to process these
requests.
Telephone calls are recorded to help prevent fraud.
Step 2 - Receive your ‘Activation Code’ and activate your software
Check your email inbox. If you have not received your activation code
by e-mail after a few minutes then check your e-mail system’s
Junk/Spam inbox in case the message has been re-directed to there.
When you receive your ‘Activation code’ from Amtech you must
enter this into the lower box. Use copy and paste functions if possible
to eliminate transcription errors.
If you have received your activation code by phone enter it into the
lower box. Be sure to type it accurately. The majority of the support
problems relating to activation are due to incorrectly recorded or
mis-typed activation codes.
Then click on the ‘Activate Now’ button to complete the process.