User guide

Monitoring Your BreezeNET Network
5-21
Alvarion
! The Up Time field displays the time interval measured from the last time the
Base Station was reset. If the up time is lower than expected, the Base
Station may have been reset manually or rebooted automatically.
! The fields
Services and Object ID do not display relevant information to end-
users. You will need these values and the contents of the
Description field
only when contacting Technical Support to report a problem.
Providing this information to your Technical Support representative will
help to determine the cause of the problem.
To do so, you can either:
" Use the
Print button to print the information to paper that you will
fax to your authorized reseller together, or
" Press the keys and simultaneously to copy the
contents of this screen to the Windows clipboard, and paste the
screen capture into the e-mail that you will send to your authorized
reseller.
! The field
Description is the most important field of this screen. It allows you
to quickly determine whether the Base Station is running with the latest
embedded software, or might require an upgrade to support all the
BreezeNET functionalities required.
The
Description field of contains a set of strings to identify:
" The type of networking device (typically BreezeNET Base Station)
" The type and version of the embedded software that is loaded into
this Base Station. The value can be:
" The character string of the format
SN-xxUTxxxxxxxx represents the
unique serial number of the Base Station.
" The last string of characters of the format
VX.xx identify the version
of the Base Station hardware in its “processor module”.
When reporting a problem to your Technical support representative,
always include a completed problem report form. You can find this form in
ASCII text format (report.txt) on the Base Station software diskettes and
the Alvarion
http://www.alvarion.com web site.
NOTE:
Updates for the embedded software of the Base Stations are usually released via the
Alvarion website at
http://www.alvarion.com, and with new releases on the software CDs.
You are advised to consult the Alvarion web site at regular intervals to find out whether
newer software is available for your Base Stations.
ALT Print Scrn