User's Manual

128 BreezeMAX CPEs Product Manual
Appendix B - Troubleshooting
Scanning failed: STATUS
LED is orange, none of
the SIGNAL LEDs
illuminate or all SIGNAL
LEDs illuminate one
after the other.
Configuration problem Verify proper configuration of Frequency
Scanning parameters.
If proper configuration parameters are not
known, press the RESET button for more than
5 seconds to activate the factory default
configuration
Poor link quality Verify that the correct antenna is selected.
If an internal antenna is used, verify that the
selected antenna is directed towards the Base
Station.
For either a selected internal antenna or
automatic antenna selection, verify that all
installation guidelines are followed (no
interfering objects, proper distance from
electrical equipment and metal objects,
location as near as possible to the window,
etc).Try changing the location of the unit to
improve link quality using the SIGNAL LEDs.
Try using a detached antenna. Verify that the
antenna selected is external antenna. Verify
proper antenna installation and cable
connection. Improve antenna’s location using
the SIGNAL LEDs.
Base Station not found:
STATUS LED is orange,
SIGNAL LEDs illuminate
from the middle
outwords (LED 4 lights,
after 200ms LEDs 3 & 5
lights, after 200ms LEDs
2&6 lights,after 200ms
LEDs 1&7 lights, after
200ms all the LEDs are
extinguished and then
the sequence is repeated)
Configuration problem Verify proper configuration of Base Station and
Best AU parameters.
If proper configuration parameters are not
known, press the RESET button for more than
5 seconds to activate the factory default
configuration
Signal is too strong:
STATUS LED is orange,
All SIGNAL LEDs blink
simultaneously
Signal is too strong-may
cause saturation.
Change the location/direction of the
unit/antenna to reduce signal strength using
the SIGNAL LEDs
Problem and Indication Possible Cause Corrective Action