Serial Over the NET™ SN0108 / SN0116 User Manual www.aten.
SN0108 / SN0116 User Manual FCC, CE Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
SN0108 / SN0116 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.
SN0108 / SN0116 User Manual Package Contents The SN0108 / SN0116 package consists of: 1SN0108, SN0116, SN0108D, or SN0116D 1Power Cord (SN0108 or SN0116) 1Rack Mount Kit (Brackets and Phillips head hex M3 x 8 screws) 1Foot Pad Set (4 pcs.) 1Software CD 1User Manual* 1Quick Start Guide Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
SN0108 / SN0116 User Manual Contents FCC, CE Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Telephone Support . . . . . . . . . . . . . . .
SN0108 / SN0116 User Manual General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Connection Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SN0108 / SN0116 User Manual Logging In: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Indirect HyperTerminal Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Setup: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Final Check:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SN0108 / SN0116 User Manual Appendix Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Consignes de sécurité . . . . . . . . . . . . . . . . .
SN0108 / SN0116 User Manual About This Manual This User Manual is provided to help you get the most from your SN0108 / SN0116 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the SN0108 / SN0116 System. Its purpose, features and benefits are presented, and its front and back panel components are described.
SN0108 / SN0116 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential steps.
Chapter 1 Introduction Overview The SN0108 / SN0116 Serial over the NET™ series are control units that provide both In-Band and Out-of-Band remote serial access to up to 8 (SN0108) or 16 (SN0116) servers or other serial IT devices (hubs, routers, power management devices, etc.), via a Telnet or SSH TCP/IP connection. Up to 8 (SN0108) or 16 (SN0116) Users can log in at the same time from any computer connected to the Internet, whether down the hall, or half way around the world.
SN0108 / SN0116 User Manual The SN0108 / SN0116 can work in tandem with other remote management products - such as the Altusen PN9108 Power over the NET™ remote power management system to provide convenient, reliable, and effective, remote data center device management. Installation is fast and easy: plugging cables into their appropriate ports is all that is entailed. A choice of browser based GUI, Telnet (SSH), and VT console terminal sessions make configuration and operation smooth and convenient.
Chapter 1.
SN0108 / SN0116 User Manual Serial Connectivity: VT320 support – backward compatible to VT52 (VT52, 100, 220) Hardware and software flow control Real COM port support* Raw TCP Mode support with file-based sessions Alarms and Alerts: Client applications Buzzer SNMP Traps OS Support: Windows Mac Sun Linux Unix AIX DOS 6.
Chapter 1. Introduction Components SN0108 / SN0108D Front Panel 1 2 3 4 5 SN0116 / SN0116D Front Panel 1 No. Component 2 3 4 5 Description 1 Port LEDs A Port LED lights to indicate the device attached to its corresponding port is online. The LED flashes when data is being transmitted through its corresponding port. 2 Reset Switch Pressing and holding this switch in for less than three seconds performs a system reset.
SN0108 / SN0116 User Manual SN0108 / SN0116 Rear Panel (AC Power) 1 2 3 1 2 3 No. Component 4 4 Description 1 Power Socket The power cable from your AC source plugs in here. 2 Power Switch This is a standard rocker switch that powers the SN0108 / SN0116 on and off. 3 LAN Port The Ethernet cable that connects the SN0108 / SN0116 to the Internet plugs in here. 4 Serial Ports The Cat 5 cables that connect to the RJ45 to Serial adapters plug in here.
Chapter 1. Introduction SN0108D / SN0116D Rear Panel (DC Power) 1 2 3 4 1 2 3 4 No. Component 5 5 Description 1 Grounding Terminal Attach the wire to ground this device here. 2 DC Terminal Block The electric leads from your power source connect to this DC terminal block. 3 Power Switch This is a standard rocker switch that powers the SN0108D / SN0116D on and off. 4 LAN Port The Ethernet cable that connects the SN0108D / SN0116D to the Internet plugs in here.
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Chapter 2 Hardware Setup Before you Begin 1. Important safety information regarding the placement of this device is provided onpage 81. Please review it before proceeding. 2. Make sure that power to all the devices you will be connecting up have been turned off. Stacking and Mounting The SN0108 / SN0116 can be placed on the desktop or it can be rack mounted, as described in the sections that follow.
SN0108 / SN0116 User Manual Rack Mounting The SN0108 / SN0116 can be mounted in a 1U system rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit: 1. Remove the screws at the front or the rear, as shown in the diagram below. Phillips head hex M3 x 6 Phillips head hex M3 x 6 2. Screw the mounting brackets into the sides of the unit at the front or the rear, as shown in the diagram below.
Chapter 2. Hardware Setup SN0108 / SN0116 PC Installation Refer to the Installation Diagram on page 12 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1. For each server or serial device, plug an RJ45 to Serial adapter into its serial port. (See RJ-45 to Serial Adapters, page 96, for details on choosing the appropriate adapter.) Note: RJ-45 to Serial adapters require a separate purchase. To purchase RJ-45 to Serial adapters, contact your dealer. 2.
SN0108 / SN0116 User Manual SN0108 / SN0116 PC Installation Diagram: SA0142 (DB9-M, DTE - DCE) (DB9, DCE) Modem 3 5 4 2 1 SA0141 (DB9-F, DTE - DTE) (DB9, DTE) 12
Chapter 2. Hardware Setup SN0108D / SN0116D PC Installation Refer to the Installation Diagram on page 14 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1. For each server or serial device, plug an RJ45 to Serial adapter into its serial port. (See RJ-45 to Serial Adapters, page 96, for details on choosing the appropriate adapter.) Note: RJ-45 to Serial adapters require a separate purchase. To purchase RJ-45 to Serial adapters, contact your dealer. 2.
SN0108 / SN0116 User Manual SN0108D / SN0116D PC Installation Diagram: SA0142 (DB9-M, DTE - DCE) (DB9, DCE) Modem 3 4 6 5 +/- 36 – 75V 2 1 SA0141 (DB9-F, DTE - DTE) (DB9, DTE) 14
Chapter 2. Hardware Setup SN0108 / SN0116 Sun Fire V100 Server Installation For each Sun Fire V100 server you wish to install, refer to the Installation Diagram on page 16 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1. Use standard Ethernet cable to connect any available port on the SN0108 / SN0116's rear panel to an SA0141 adapter. 2. Use standard Ethernet cable to connect the V100's LAN port to an SA0142 adapter. 3. Connect the two adapters.
SN0108 / SN0116 User Manual SN0108 / SN0116 Sun Fire V100 Server Installation Diagram SunFire V100 Server SA0142 SA0141 2 1 5 16 4 3
Chapter 2. Hardware Setup SN0108D / SN0116D Sun Fire V100 Server Installation For each Sun Fire V100 server you wish to install, refer to the Installation Diagram on page 18 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1. Use standard Ethernet cable to connect any available port on the SN0108D / SN0116D's rear panel to an SA0141 adapter. 2. Use standard Ethernet cable to connect the V100's LAN port to an SA0142 adapter. 3. Connect the two adapters.
SN0108 / SN0116 User Manual SN0108D / SN0116DSun Fire V100 Server Installation Diagram SunFire V100 Server SA0142 SA0141 2 1 4 6 5 +/- 36 – 75V 18 3
Chapter 3 Browser Login Logging In SN0108 / SN0116 operation is Internet browser based. To begin: 1. Open your browser and specify the IP address of the SN0108 / SN0116 you want to access in the browser's URL location bar. Note: 1. Get the IP address from the SN0108 / SN0116 administrator. 2. If you are the administrator, and are logging in for the first time, the various ways to determine the SN0108 / SN0116's IP address are described in the Appendix on p. 93. 2. A Security Alert dialog box appears.
SN0108 / SN0116 User Manual The SN0108 / SN0116 Main Screen After you have successfully logged in, the Main Screen appears: Except for the Logout icon, the icons arranged horizontally across the top are only enabled for the administrator. Administrative functions are explained in Chapter 4. Note: Be sure to click the Logout icon when you end your session. The bar along the left side is used to configure and control access to each of the SN0108 / SN0116's COM ports.
Chapter 4 Administration Working Environment Configuration The icon bar across the top of the SN0108 / SN0116 web page is used by the administrator to configure its working environment. An explanation of the functions is given in the sections that follow. Note: The icons at the top of the page are disabled for all but the administrator. Only Logout is active for everyone else.
SN0108 / SN0116 User Manual The dialog box is divided into three main panels: System Information The System Information section allows you to provide a name and description for the SN0108 / SN0116 Station. Providing a Station Name and Station Description is optional, but makes it convenient to differentiate the Stations in large, multistation installations. Administrator This section sets the administrator's login name and password.
Chapter 4. Administration Network Network Configuration allows you to set up the network parameters for the SN0108 / SN0116: Service Ports Lets you select the service ports that the SN0108 / SN0116 listens for incoming data on. Unless you have a specific reason for changing them, we recommend you leave the default settings as they are. IP Installer Click a radio button to Enable/Disable the IP Installer utility (see Method 1:, page 93, for IP Installer details).
SN0108 / SN0116 User Manual IP Address The SN0108 / SN0116’s default setting is to obtain its IP address automatically from a DHCP server. (There is a check in the Obtain an IP address automatically [DHCP] checkbox.) When the SN0108 / SN0116 starts, it waits to get an address from a DHCP server. If, after one minute, it fails to obtain an address from the DHCP server, it reverts to its default IP address of 192.168.0.60.
Chapter 4. Administration ANMS The Authentication Network Management Service dialog box allows you to set up login authorization management from external sources. It is divided into three main panels, as described below: CC Management Settings: If you want to allow authorization for the SN0108 / SN0116 through a CC (Control Center) server, check Enable CC Management and fill in the CC Server’s IP address and the port that it listens on in the appropriate fields. (Continues on next page.
SN0108 / SN0116 User Manual (Continued from previous page.) RADIUS Settings: If you want to allow authorization for the SN0108 / SN0116 through a RADIUS server, do the following: 1. Check Enable RADIUS. 2. Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers. 3. Key the Shared Secret character string that you want to use for authentication between the SN0108 / SN0116 and the RADIUS Server. 4.
Chapter 4. Administration SNMP Settings: If you want to use SNMP to help with your installation management: 1. Check Enable SNMP Agent. 2. Once SNMP Agent has been enabled, the SNMP Trap checkbox becomes active. If you want to enable SNMP trapping, click to put a check in the checkbox. 3. Key in passwords for the Community Name fields. We recommend replacing the defaults (public, private) with an alphanumeric string of at least 8 characters. 4.
SN0108 / SN0116 User Manual OOBC OOBC (Out of Band Configuration), provides the ability to access the SN0108 / SN0116 via a serial connection. This can either be a direct serial connection from a local computer, or a dial in connection via modem. When you click the OOBC icon, the following dialog box appears: 1. Select which port will be used for the Console Port. The Console Port is the one that you connect the terminal or modem to for OOB communication.
Chapter 4. Administration Date / Time The Date / Time function allows you to set the SN0108 / SN0116's date and time. When you click the Date / Time icon, the following dialog box appears: The date and time that the SN0108 / SN0116 is currently set to appear in the upper section.
SN0108 / SN0116 User Manual Firmware There are two functions provided under Firmware: Firmware Upgrade, and Private Certificate. Firmware Upgrade The Firmware Upgrade function provides a smooth, automated process for upgrading the SN0108 / SN0116's firmware. New firmware upgrade packages are posted on our web site as they become available. Check the site regularly to find the latest packages. To upgrade your firmware, do the following: 1.
Chapter 4. Administration Private Certificate When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.
SN0108 / SN0116 User Manual Device Management Configuration The buttons in the bar along the left side of the SN0108 / SN0116 web page are used to manage and access the devices connected to the SN0108 / SN0116's COM ports. This section discusses the functions available to administrators and, in the case of port configuration, users with configuration permission. The functions available to ordinary users are discussed in Chapter 5, Browser Operation.
Chapter 4. Administration (Continued from previous page.) Property Settings To set up the serial communications parameters for a port, select it, then click the Property Settings button at the bottom of the page: The meanings of the settings are given in the following table: Setting Meaning Port ID Each port on the SN0108 / SN0116 has a port ID number (COM1 COM8 for the SN0108, or COM1 - COM16 for the SN0116). The Port ID field displays the number of the port that is being configured.
SN0108 / SN0116 User Manual (Continued from previous page.) Setting Meaning Parity This bit checks the integrity of the transmitted data. Choices are: Even, Odd, None, Mark, and Space. Set this to match the parity setting of the connected device. Default is None (which is the default for the majority of serial devices). Stop Bits This indicates that a character has been transmitted. Set this to match the stop bit setting of the connected device. Choices are: 1, 1.5, and 2.
Chapter 4. Administration (Continued from previous page.) Setting Operating Mode Meaning The choices are: Console Management: In this mode, users establish a Telnet or SSH session under the SN0108 / SN0116 to manage a server or serial device connected to the port. Users can log in using the browser Telnet function, a direct Telnet session, SSH or PuTTY. This mode can also be used for Out-of-Band operation via the SN0108 / SN0116’s Console Port. See Out of Band Operation, Chapter 6.
SN0108 / SN0116 User Manual Alert Settings: The Port Alert Settings dialog box provides a way for you to be informed via email about problems that may occur on the devices connected to the SN0108 / SN0116's ports. When a device has a problem - such as a critical error that requires a reboot - debug messages can be sent through its COM port. Note: This function only works when the Operating Mode is set to Console Management (see Operating Mode, page 35).
Chapter 4. Administration 3. Enable the Enable report to the following address checkbox, and key in the IP address of your SMTP server. 4. If your server requires authentication, put a check in the My server requires authentication checkbox. 5. Key in the appropriate account information in the Account Name, Password, and From fields. 6. Key in the email address of where you want the report sent to in the To field. 7.
SN0108 / SN0116 User Manual If user accounts have been set up, the User Manager dialog box appears: This dialog box allows the administrator to add, delete, and edit user accounts. Up to 15 user accounts can be established. Operators must provide the Usernames and Passwords established here, in order to log in. Deleting an Account To delete a user account, select it and click Delete. Adding an Account: To add a user, click Add. The User Information dialog box appears: 1.
Chapter 4. Administration 4. If you want the user to have Port Configuration permission, put a check in the Port Config Permission checkbox. Otherwise, leave it blank. Note: 1. Port Configuration is where the Port Numbers and Names that appear in this dialog are set. See Port Config, page 32 for port configuration information. 2. The term “Yes” in the Shared column means that other users have access permission to the port. 5.
SN0108 / SN0116 User Manual Direct Access For security purposes, Direct Access can limit the users attempting to log in to RAW TCP ports or Real COM ports (seeOperating Mode, page 35). If no IP addresses are specified on this page, anyone can open a TCPIP Telnet session to a RAW TCP or Real COM port by specifying the IP address and port number of the port – without having to specify a Username and Password.
Chapter 4. Administration Session Info Clicking the Session Info button brings up the Active Sessions display: This display lets the administrator see at a glance all the users currently logged into the SN0108 / SN0116, and provides information about each of their sessions. It also gives the administrator the option of forcing a user logout by selecting the user and clicking End Session.
SN0108 / SN0116 User Manual Sys Info The System Information dialog box provides information about all aspects of the SN0108 / SN0116's configuration: 42
Chapter 4. Administration Log Clicking the Log button brings up the Event Log dialog box: The SN0108 / SN0116 maintains a log file of the events that take place on it. This dialog box allows you to select the range of events you wish to view: Choose Today then click OK to see a listing of only today's events. Choose All then click OK to see a listing of events for the entire log file.
SN0108 / SN0116 User Manual (Continued from previous page.) Once you make a choice and click OK an Event Log List, similar to the one below, appears: When you have finished viewing the event list: To return to the Event Log dialog box, click Back. To erase the contents of the entire log file, click Clear ALL Log. To exit, select a different function from the button bar.
Chapter 5 Browser Operation Overview Once you have logged in and the Main Screen appears (see The SN0108 / SN0116 Main Screen, page 20).The bar along the left side is used to configure and control access to each of the SN0108 / SN0116's COM ports. The functions of each of the buttons is described in the following table: Button Authorization Function All Clicking this button brings up the Serial Port Status screen. This is the same screen that displays after a log in (see page 20).
SN0108 / SN0116 User Manual (Continued from previous page.) Button Authorization Function Administrator Only For security purposes, Direct Access can limit the users attempting to log in to ports that have been specified as RAW TCP Ports and Real COM Ports (seeOperating Mode, page 35). Administrator Only This page allows the administrator to see information about all the users who are currently logged into the SN0108 / SN0116 (see p.
Chapter 5. Browser Operation Telnet To access any of the device attached to the SN0108 / SN0116's COM ports, click the Telnet button. A screen similar to the one below appears: 1. Select the port you would like to access. Note: You must have permission in order to access a port (see User Manager, page 37 for details). 2. If you want to view the port history, click the View History button. A screen showing the Telnet activity that took place on the device connected to the port appears.
SN0108 / SN0116 User Manual 3. To access the device connected to the port, click Connect. The SN0108 / SN0116 opens a Telnet session and a screen similar to the one below appears: 4. If you are connected to a computer and want to go to a terminal session or command line to operate it, Press [Enter]. When you have finished with the session, log out, then bring up the Main Menu. Note: Be sure to log out before bringing up the Main Menu, otherwise, another user can access the device without having to log in.
Chapter 5. Browser Operation (Continued from previous page.) 6. To display the Suspend Menu, Press [Ctrl+x]. Where x represents the Suspend Character set by the Administrator (see the Property Settings dialog box under Port Configuration, p. 33). The screen will prompt you as to the correct character. In this example, it is [Ctrl+D] (see the prompt on the previous screenshot). The following screen appears: 7. Press 1 to issue a Send Break command to the attached device.
SN0108 / SN0116 User Manual The Main Menu is the text based equivalent of the browser configuration and control functions. The descriptions and explanations for the Browser Operations apply to the submenu functions presented here, as well. Note: 1. As with the browser version, access to many of these submenus are restricted to the administrator or users with configuration permission. If you select a submenu that you are not authorized for, nothing will happen. 2.
Chapter 5. Browser Operation Port Configuration Since only the administrator and users with port configuration permission can access this function, it is discussed in the Administration chapter (seePort Config, page 32). User Manager For users, clicking the User Manager button brings up their User Information dialog box: They can use this dialog box to change their password and Comments information To save any changes, click Update. To exit without saving any changes, click Back.
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Chapter 6 Out of Band Operation Overview In case the network goes down, or the SN0108 / SN0116 cannot be accessed with the usual browser based method for some other reason, the SN0108 / SN0116 can be reached via several additional Out of Band (OOB) methods. These include HyperTerminal, PPP, Telnet, and SSH. Each of these is described in the sections that follow. HyperTerminal HyperTerminal is a program included with Windows.
SN0108 / SN0116 User Manual 2. On your PC, run the HyperTerminal program: Start → Programs → Accessories → Communications → HyperTerminal → Hypertrm.exe The following dialog box appears: 3. Key a name to describe the connection in the Name field (we chose Com1Test); select an icon to represent the connection; then click OK.
Chapter 6. Out of Band Operation 4. For the Connect using: field, select Direct to COM1 (assuming you are using COM1 on your PC), then click OK. A Port Setting dialog box similar to the one below comes up: 5. For OOBC connections, the SN0108 / SN0116's serial port settings and the computer's COM port settings must be the same. Change the settings in your dialog box (if necessary), so that they match the SN0108 / SN0116's Console Port settings (seePort Config, page 32, for details), then click OK.
SN0108 / SN0116 User Manual 6. When the HyperTerminal screen appears, open the File menu and select: Properties → Settings. The following dialog box displays: 7. Change the settings (if necessary), so that they match the settings shown in the dialog box, then click ASCII Setup... The ASCII Setup dialog box comes up: : 8. Change the settings (if necessary), so that they match the settings shown in the dialog box, then click OK.
Chapter 6. Out of Band Operation 9. Close the HyperTerminal Window. When Windows asks if you want to disconnect, click Yes. When Windows asks if you want to save the session, click Yes. This completes the HyperTerminal setup. For Windows NT, 2000, XP and Windows Server 2003 systems, a HyperTerminal icon that connects you to the SN0108 / SN0116 is created on the desktop. For Windows 98 and ME, you must access HyperTerminal from the Windows Start Menu. Logging In: 1.
SN0108 / SN0116 User Manual Indirect HyperTerminal Connection This method uses HyperTerminal to phone into the SN0108 / SN0116 from a remote location. Setup: 1. Set up your hardware configuration to match the diagram, below : SN0108 / SN0116 Ethernet Cable Serial Modem Cable DTE to DCE Adapter Phone Line Remote Operator Modem Modem On the remote computer side, use a standard 9 pin serial modem cable (pin 2 to pin 2; pin 3 to pin 3) to connect the computer to the modem.
Chapter 6. Out of Band Operation This completes the HyperTerminal setup. For Windows NT, 2000, XP and Windows Server 2003 systems, a HyperTerminal icon that connects you to the SN0108 / SN0116 is created on the desktop. For Windows 98 and ME, you must access HyperTerminal from the Windows Start Menu. Final Check: To make sure that the modem and COM port are correctly installed: 1. Open the Control Panel: My Computer → Control Panel 2. Open the Make New Connection folder.
SN0108 / SN0116 User Manual Logging In 1. Double click the HyperTerminal icon on your desktop. 2. In the VT100 terminal window, key in: atdt [modem telephone number] [Enter] The terminal responds with: CONNECT115200 3. Wait at least 60 seconds, then key in: [Ctrl+D] 4. Key in your Username and Password to bring up the SN0108 / SN0116's Main Menu.
Chapter 6. Out of Band Operation PPP (Dial In) Connection This type of connection works directly through the COM port. Direct PPP Connection Setup: To set up a direct PPP connection, do the following: 1. Use Ethernet cable a DTE-to-DTE adapter to connect one of the SN0108 / SN0116's serial ports to a COM port on a PC (refer to SN0108 / SN0116 PC Installation, page 11 or SN0108D / SN0116D PC Installation, page 13, if necessary). Note: 1.
SN0108 / SN0116 User Manual 4. In the Modem Properties dialog box that comes up change the dialog box settings (if necessary), so that the COM port is correct, then click OK. 5. Click the Connection tab to see the connection setup page: 6. Change your settings (if necessary), so that they match the settings shown in the figure above then click Advanced.
Chapter 6. Out of Band Operation 7. In the Advanced Connection Settings dialog box enable Use flow control; select Hardware (RTS/CTS); then click OK to return to the Connection page. 8. Click OK (at the bottom of the Connection page; then click Next. The following dialog box appears: 9. Key in anything you like for these fields, then click Next. 10. Click Finish. A new icon that you can use to connect to the SN0108 / SN0116 is created in the Dial-up Network folder.
SN0108 / SN0116 User Manual Finishing Up: The SN0108 / SN0116's serial port settings and the computer's COM port settings must be the same. Change the SN0108 / SN0116's settings for the port you are connecting the computer to (seePort Config, page 32), so that they match the ones you just set in the dialog boxes (as shown in the table below): Parameter Value Bit per second: 115200 Data bits: 8 Parity: None Stop bits: 1 Flow control: Hardware (RTS/CTS) Logging In: 1.
Chapter 6. Out of Band Operation Indirect PPP Connection This method uses a modem connection to phone into the SN0108 / SN0116 from a remote location. Setup: 1. Set up your hardware configuration to match the diagram, below: SN0108 / SN0116 Ethernet Cable Serial Modem Cable DTE to DCE Adapter Phone Line Remote Operator Modem Modem On the remote computer side, use a standard 9 pin serial modem cable (pin 2 to pin 2; pin 3 to pin 3) to connect the computer to the modem.
SN0108 / SN0116 User Manual Final Check: To make sure that the modem and COM port are correctly installed, follow the procedures described under Final Check on p. 59. Logging In: 1. Double click the icon you created in the Dial-up Network folder. 2. Key in your Username and Password; click Connect and wait for the Authentication procedure to complete (be patient, it may take a few moments). 3.
Chapter 6. Out of Band Operation Telnet Logging In 1. On your computer, open a terminal (command line) session. 2. At the prompt, key in the SN0108 / SN0116's IP Address in the following way: telnet [IP Address] Note: The default telnet port is 23. If that port is already being used, up to 16 additional users can log in by adding a port number (from 5000 to 5015) to the login command. For example: telnet [IP Address]5001 3. Press Enter. The following screen appears: 4.
SN0108 / SN0116 User Manual SSH Terminal Session (Linux): 1. Open a terminal (command line) on your computer. 2. At the prompt, key in your SN0108 / SN0116 Username and the SN0108 / SN0116's IP Address in the following way: SSH [username@IP Address] Note: The default SSH port is 22. If that port is already being used, up to 16 additional users can log in by adding a port number (from 5100 to 5115) to the login command. For example: SSH [username@IP Address] -P 5101 3. Press Enter 4.
Chapter 6. Out of Band Operation Third Party Utility (Windows): SSH sessions can be implemented under Windows with the use of third party utility software, such as PuTTY, a free implementation of Telnet and SSH for the Win32 and Unix platforms. To make an SSH connection with PuTTY, do the following: 1. In the Host Name box, enter the Internet host name of the server you want to connect to. Note: The default SSH port is 22. If that port is already being used, select an alternate port - from 5100 to 5115.
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Chapter 7 Real COM Port Management Overview The SN0108 / SN0116 offers Real COM Port (Virtual COM Port) support. Devices connected to this virtual port appear as if they were connected to a COM port on the local computer. Data transmission between the device and the local computer takes place over the virtual COM port to the SN0108 / SN0116. This mode is useful with serial devices such POS terminals, Bar Code Readers, Serial printers, etc.
SN0108 / SN0116 User Manual 3. Click Next to move on. 4. Click Yes to accept the License Agreement. 5. Continue through the setup screens to complete the driver installation. Uninstalling the Driver To uninstall the driver 1. Open the Windows Start menu. 2. Select: All Programs → Virtual Port Management Utility → Uninstall Manager. Windows 98 Installation To install the Windows 98 and higher driver, do the following: 1.
Chapter 7. Real COM Port Management Linux Installation Preparation Before installing the driver file, make sure that the target you want to map is on the network; that the port on the target you want to map is in Real COM Port mode; and that your Linux IP address has been specified in the SN0108 / SN0116's Direct Access dialog box (see Direct Access, page 40). Installing the Driver To install the driver file, first become root, and do the following: 1. Create a temporary directory in your system.
SN0108 / SN0116 User Manual Real COM Port Management – Windows The Virtual Port Management Utility provides a convenient interface to COM port mapping. When you run the Virtual Serial Port Manager program (Start → Virtual Port Management Utility → Virtual Serial Port Manager), the following dialog box appears: Dialog Box Layout The Virtual Port Management Utility dialog box is laid out as follows: The menu and button bars allow the automatic enumeration and listing of devices and ports.
Chapter 7. Real COM Port Management Menu and Toolbar The Virtual Port Management Utility menu and toolbar have the same captions and functions. Users can either click the menu items or buttons to invoke the desired function, as shown in the table, below: Item Action Enum Targets This function searches and lists all SN01xx devices on the LAN. The results are shown in the Target List panel (see Target List, page 76, for details).
SN0108 / SN0116 User Manual Target List The left side panel displays all the devices that were found with the Enumeration function, as well as any devices that were manually added with the Target Information fields. Note: Double clicking an item in the list invokes the same function as selecting Enum Ports–which displays the numbers and working modes of the selected target’s ports in the Port List column.
Chapter 7. Real COM Port Management Port List This list displays the port information of the selected target (only one target can be selected at a time). The left column lists the target’s port numbers, the second column shows the COM port it is mapped to (if any), the third column shows its working mode, and the right column shows its status. Note: The working mode refers to the setting for the port that was specified when the port was configured. See Port Config, page 32, for details.
SN0108 / SN0116 User Manual Mapped COM Ports This panel displays the mapped COM ports, showing the device and port that each mapped one is derived from. The list is generated as soon as the application starts, and is dynamically updated whenever the mapped COM port configuration changes as a result of installations and removals. Port Mapping and Unmapping Port Mapping To map a virtual COM port: 1. Double click your Target item in the Port List to bring up the Port Mapping dialog box: 2.
Chapter 7. Real COM Port Management 3. Click OK to complete the operation. Note: 1. If a range of ports was selected, and Map consecutively is enabled, the COM ports are mapped to the Target ports in sequence based on the port numbers. 2. Only Virtual Mode ports are mapped. Other ports in the range are passed over. Port Unmapping To unmap virtual COM ports: 1. Either click Unmap… on the button bar or select Unmap… from the menu to bring up the Port Unmapping dialog box: 2.
SN0108 / SN0116 User Manual Real COM Port Management – Linux Mapping/Unmapping Virtual Ports To map or unmap virtual ports, do the following: 1. As root, go to the /usr/lib/AtenVPort directory. 2. Issue the following command: /AtenVPMapping The process can run in either Interactive mode or Fast mode. With Interactive mode, users don’t specify any parameters on the command line. They make mapping/unmapping choices based on questions generated as the program runs.
Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation.
SN0108 / SN0116 User Manual To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). Position system cables and power cables carefully; Be sure that nothing rests on any cables. Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
Appendix DC Power The system relies on the protective devices in the building installation for protection against short-circuit, overcurrent, and earth (grounding) fault. Ensure that the protective devices in the building installation are properly rated to protect the system, and that they comply with national and local codes. Ensure that there is a readily accessible disconnect device incorporated in the building's installation wiring.
SN0108 / SN0116 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack.
Appendix Consignes de sécurité Général Ce produit est destiné exclusivement à une utilisation à l’intérieur. Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir vous y référer ultérieurement. Respectez l’ensemble des avertissements et instructions inscrits sur l’appareil. Ne placez jamais l’unité sur une surface instable (chariot, pied, table, etc.). Si l’unité venait à tomber, elle serait gravement endommagée. N’utilisez pas l’unité à proximité de l’eau.
SN0108 / SN0116 User Manual L’équipement doit être installé à proximité de la prise murale et le dispositif de déconnexion (prise de courant femelle) doit être facile d’accès. La prise murale doit être installée à proximité de l’équipement et doit être facile d’accès. Veillez à ce que rien ne repose sur le cordon d’alimentation ou les câbles. Acheminez le cordon d’alimentation et les câbles de sorte que personne ne puisse marcher ou trébucher dessus.
Appendix L’unité a été exposée à la pluie ou à l’eau. L’unité est tombée ou le boîtier a été endommagé. Les performances de l’unité sont visiblement altérées, ce qui indique la nécessité d’une réparation. L’unité ne fonctionne pas normalement bien que les instructions d’utilisation soient respectées. N’utilisez que les commandes qui sont abordées dans le mode d’emploi.
SN0108 / SN0116 User Manual Montage sur bâti Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de travailler sur le bâti. Chargez toujours le bâti de bas en haut et chargez l’élément le plus lourd en premier.
Appendix Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii North America Email Support Online Technical Support support@aten-usa.com Troubleshooting Documentation Software Updates Telephone Support http://www.aten-usa.
SN0108 / SN0116 User Manual Specifications SN0108 / SN0116 Function Serial Connectors To Devices SN0108 SN0116 8 x Serial Device Jacks 16 x Serial Device Jacks To LAN Power Connector LEDs 1 x RJ-45 1 x 3-prong AC Socket Link [LAN] 10/100 Mbps 1 x Green 1 x Orange/Green Power RS-232 Port Switches Reset 1 x Semi-recessed pushbutton 100–240VAC; 50/60Hz; 1A 120V; 8W / 230V; 8W Operating Temp. 0–40o C Storage Temp.
Appendix SN0108D / SN0116D Function Serial Connectors To Devices SN0108 SN0116 8 x Serial Device Jacks 16 x Serial Device Jacks To LAN 1 x RJ-45 Power Connector LEDs DC Terminal Link [LAN] 10/100 Mbps 1 x Green 1 x Orange/Green Power RS-232 Port Switches 1 x Blue 8 x Green Power 1 x Rocker Reset 1 x Semi-recessed pushbutton I/P Rating 36–75V DC; 2A Power Consumption Environment Physical Properties 16 x Green 8W Operating Temp. 0–40o C Storage Temp.
SN0108 / SN0116 User Manual Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the SN0108 / SN0116 and remove its housing. 2. Short the jumper labeled J6. 3. Power on the switch. 4. When the Link and 10/100Mbps LEDs flash, power off the switch. 5. Remove the jumper cap from J6. 6.
Appendix IP Address Determination The SN0108 / SN0116’s default setting is to obtain its IP address automatically from a DHCP server. When the SN0108 / SN0116 starts, it waits to get an address from a DHCP server. If, after one minute, it fails to obtain an address from the DHCP server, it reverts to its default IP address of 192.168.0.60. If you are an administrator and need to determine the SN0108 / SN0116’s IP address, or want to assign it one, there are three methods to choose from.
SN0108 / SN0116 User Manual 3. Select either Obtain an IP address automatically (DHCP), or Specify an IP address. If you chose the latter, fill the IP Address, Subnet Mask, and Gateway fields with the information appropriate to your network. 4. Click Set IP. 5. After the IP address shows up in the Device List, click Exit to end the program. Method 2: 1. Set your computer's IP address to 192.168.0.XXX Where XXX represents any number or numbers except 60. (192.168.0.
Appendix Self-Signed Private Certificates If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1. Go to the directory where you downloaded and extracted openssl.exe to. 2. Run openssl.exe with the following parameters: openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.cnf Note: 1.
SN0108 / SN0116 User Manual RJ-45 to Serial Adapters RJ-45 to Serial adapters are not included with the SN0108 / SN0116 package. To purchase these adapters, contact your dealer. The tables on the following pages describe the available adapter configurations.
Appendix SA0143: RJ45-F to DB25-F (Black Connector) SN0108 / SN0116 (RJ45) Pins (8) RTS 1 DTE to DTE Computer (DB25) <————————> 5 DTR 2 <————————> 6+8 TXD 3 <————————> 3 CTS 4 <————————> 4 GND 5 <————————> 7 RXD 6 <————————> 2 DSR 7&8 <————————> 20 Other pins not used SA0144: RJ45-F to DB25-M (Black Connector) SN0108 / SN0116 (RJ45) Pins (8) DTE to DCE Modem/Device (DB25) RTS 1 <————————> 4 DTR 2 <————————> 20 TXD 3 <————————> 2 CTS 4 <————————> 5 GND
SN0108 / SN0116 User Manual SA0145: RJ45-F to DB9-M (Blue Connector) SN0108 / SN0116 (RJ45) Pins (8) RTS 1 DTE to DTE Computer (DB9) <————————> 8 DTR 2 <————————> 6&1 TXD 3 <————————> 2 CTS 4 <————————> 7 GND 5 <————————> 5 RXD 6 <————————> 3 DSR 7&8 <————————> 4 9 NC not used SA0146: RJ45-F to DB9-F (Blue Connector) SN0108 / SN0116 (RJ45) Pins (8) DTE to DCE Modem/Device (DB9) RTS 1 <————————> 7 DTR 2 <————————> 4 TXD 3 <————————> 3 CTS 4 <————————> 8
Appendix SA0147: RJ45-F to DB25-M (Blue Connector) SN0108 / SN0116 (RJ45) Pins (8) RTS 1 DTE to DTE Computer (DB25) <————————> 5 DTR 2 <————————> 6+8 TXD 3 <————————> 3 CTS 4 <————————> 4 GND 5 <————————> 7 RXD 6 <————————> 2 DSR 7&8 <————————> 20 Other pins not used SA0148: RJ45-F to DB25-F (Blue Connector) SN0108 / SN0116 (RJ45) Pins (8) DTE to DCE Modem/Device (DB25) RTS 1 <————————> 4 DTR 2 <————————> 20 TXD 3 <————————> 2 CTS 4 <————————> 5 GND 5
SN0108 / SN0116 User Manual Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released. If your product is not running the latest firmware version, we strongly recommend that you upgrade.
Appendix Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
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Index A Administration, 21 ANMS settings, 25 Date and time, 29 Firmware upgrade, 30 General settings, 21 Network settings, 23 Administrator Login Failure, 92 Administrator password, 22 Alert settings, 36 ANMS Radius Settings, 26 SNMP Settings, 27 ANMS settings, 25 B Battery Replacement, 100 Browser Main screen, 20 Browser log in, 19 Browser operation Overview, 45 Telnet, 47 C Components Front panel, 5 Rear panel, 6, 7 Configuration device management, 32 Connection Control, 22 Console Management, 35 Corrup
SN0108 / SN0116 User Manual M Mounting, 10 N Network IP Address, 24 Service Ports, 23 Network settings, 23 O Online Registration, iii OOB Operation direct HyperTerminal, 53 direct PPP, 61 indirect HyperTerminal, 58 indirect PPP, 65 OOBC, 28 Operating Mode, 35 Out of band configuration, 28 Out of Band Operation, 53 Overview, 1 P Port alert configuration, 36 Port configuration, 32 Property settings, 33 serial settings, 33 Port Mapping, 78 Port Unmapping, 79 PPP direct connection, 61 indirect connection, 6
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