8 Console 32 Port MatrixTM KVM Switch KM0832 User Manual www.altusen.
KM0832 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
KM0832 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed “as is.
KM0832 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation.
KM0832 User Manual Position system cables and power cables carefully; be sure that nothing rests on any cables. When connecting or disconnecting power to hot pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply. Unplug the power cable before removing the power supply. If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies.
KM0832 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack.
KM0832 User Manual Package Contents The KM0832 package consists of: 1 KM0832 MatrixTM KVM Switch 1 Power Cord 1 Rack Mount Kit (brackets and Phillips hex head screws M3 x 8) 1 Foot Pad Set (4 pcs.) 1 User Manual* 1 Quick Start Guide 1 Registration Card Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
KM0832 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Rack Mounting . . . . . . . . . . . . . . .
KM0832 User Manual Switching Station Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Hot Plugging User Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Chapter 3. Administrator Utility Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KM0832 User Manual Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Backup and Restore Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Viewing and Ending User Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KM0832 User Manual Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Optional Desktop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Additional Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Restoring Original Factory Default Settings . . . . . . . . . . . . . .
KM0832 User Manual About This Manual This User Manual is provided to help you get the most from your KM0832 system. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KM0832 System. Its purpose, features, and benefits are presented, and its front and back panel components are described.
KM0832 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential steps.
KM0832 User Manual ALTUSEN Information Technical Support North America Technical Phone Support Registered ALTUSEN product owners are entitled to telephone technical support. Call the ALTUSEN Technical Support Center: 949-453-8885. International Technical Phone Support 1. Contact your local dealer. 2. Call the ALTUSEN Technical Support Center:(886-2) 8692-6959. Email Support E-mail your questions and concerns to: support@altusen.
KM0832 User Manual Product Information For information about all of ALTUSEN's products and how they can help you connect without limits, visit ALTUSEN on the web or contact an ALTUSEN Authorized Reseller. In the United States of America, call: 866-ALTUSEN (258-8736) In Canada and South America, call: 949-453-8885 In all other locations, call: 886-2-8692-6789 Visit ALTUSEN on the web at http://www.altusen.
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Chapter 1 Introduction Overview The KM0832 Matrix KVM Switch gives IT administrators in large corporations advanced control of multiple servers. Operators working at up to eight consoles (monitor, keyboard, and mouse) can independently and simultaneously take direct control of up to 32 computers. By cascading additional KM0832 and daisy chaining KM0432, up to 36 operators can access and control up to 8,192 computers.
KM0832 User Manual Features Eight consoles independently and simultaneously control up to 32 directly connected computers Supports up to 1024 user accounts Supports up to 256 group accounts Saves valuable time—backup and restore settings when changing root stations1 Three-level password security: Super Administrator, Administrator, and User Cascades three levels to support up to 8,192 computers Multiplatform support: PC, Mac, Sun, and serial Detachable front panel for easy access to front a
Chapter 1.
KM0832 User Manual System Requirements Consoles The following equipment must be used for each console: A VGA, SVGA, or MultiSync monitor capable of the highest resolution that you will be using on any computer in the installation. Either a PS/2 or a USB keyboard and mouse. Console Modules are required to connect consoles to the KM0832. They provide flexibility for your installation by allowing PS/2 and USB interfaces to be mixed and matched at the console side.
Chapter 1. Introduction Computers The following equipment must be installed on or used for each computer: An HDB-15 video port or, for legacy Sun systems, a Sun 13W3 video port. Either a PS/2 style (6 pin mini-DIN) mouse port and PS/2 style keyboard port; or USB ports (for a USB keyboard and USB mouse); or, for legacy Sun systems, a Sun style keyboard port (8 pin mini-DIN). CPU Modules are required to connect computers to the KM0832.
KM0832 User Manual KM0832 Front View 1 4 2 3 5 6 1. Power LED Lights to indicate that the KM0832 is powered on. 2.
Chapter 1. Introduction 4. System Reset Button Pressing and holding in this switch for more than three seconds performs a system reset. Note: This switch is semi-recessed and must be pushed with a thin object—such as the end of a paper clip or a ballpoint pen. 5. User Port 1 Switch This switch selects which User Port 1 is active—the one on the front panel or the rear panel. Set it to Front to activate User Port 1 on the front panel; set it to Rear to activate User Port 1 on the rear panel. 6.
KM0832 User Manual KM0832 Rear View 1 2 3 4 5 6 7 1. Power Socket The power cord to the AC source plugs in here. 2. Power Switch This is a standard rocker switch that powers the station on and off. 3. Configuration Port The KM0832 is connected to the LAN via the Configuration Port. It provides access to the KM0832 Administrator Utility to configure the switch, create and manage user and group accounts, set device access permissions, upgrade firmware, etc. 4.
Chapter 1. Introduction 6. User Ports The Category 5 cables from the Console Modules plug in here. User Port 1 shares its KVM access with User Port 1 on the front panel. The User Port 1 Switch (front panel) controls which of the two ports is active. See User Port 1 Switch on p. 7 for more information. 7. CPU Ports The Category 5 cables that link the CPU Modules to the KM0832 plug in here.
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Chapter 2 Installation Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, the KM0832's design utilizes Console Modules that act as signal translation intermediaries between the consoles and the switch, and CPU Modules, that serve as intermediaries between the switch and the computers: KA9120 KA9222/ KA9272/ KA9233 KA9170 KA9131 KM0832 KA9130 KA9140 A separate Console Module is required for each console you connect.
KM0832 User Manual Before you Begin 1. Important safety information regarding the placement of this device is provided on page iv. Please review it before proceeding. 2. Make sure that power to all devices you will be connecting has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. Rack Mounting The KM0832 can be mounted in 1U of rack space. If you do not wish to rack mount the unit, see Optional Desktop Installation, page 107.
Chapter 2. Installation 2. Using the screws provided with the rack mounting kit, screw the rack mounting brackets into the sides of the unit at the front and rear. Phillips hex head M3 x 8 3. Slide the unit into the rack and secure it to the front and rear of the rack.
KM0832 User Manual Front Rack Mounting 1. Remove the two screws that secure the detachable front panel to the chassis from the sides at the front of the unit. (See Step 1 under Standard Rack Mounting, page 12.) 2. Using the screws provided with the rack mounting kit, screw the rack mounting brackets into the sides of the unit at the front. Phillips hex head M3 x 8 3. Slide the unit into the rack and secure it to the rack.
Chapter 2. Installation Rear Rack Mounting 1. Remove the two screws from the sides at the rear of the unit. (See Step 1 under Standard Rack Mounting, page 12.) 2. Using the screws provided with the rack mounting kit, screw the rack mounting brackets into the sides of the unit at the rear. Phillips hex head M3 x 8 3. Slide the unit into the rack and secure it to the rack.
KM0832 User Manual Single Stage Installation In a Single Stage installation, there are no additional KVM switches cascaded or daisy chained down from the first station. To set up a single stage installation, refer to the diagram on page 17 (the numbers in the diagrams correspond to the numbered steps) and do the following: 1. Connect the console to the Console Module. Plug your keyboard, mouse, and monitor into their respective ports on the Console Module. Each port is marked with an identifying icon. 2.
Chapter 2. Installation Single Stage Installation Diagram 1 Console Module 4 2 6 This product supports several Console Module and CPU Module types. See System Requirements, page 4, and Additional Installation Diagrams, page 108, for details.
KM0832 User Manual Multilevel Installations The number of computers that can be added to your installation can be greatly expanded by performing a multilevel installation. The KM0832 supports two types of multilevel installation: Cascading Daisy chaining Overview Cascading involves using the CPU Port(s) of a parent KVM switch (one that is above a switch linked down from it) to connect to the User Ports of a child KVM switch.
Chapter 2. Installation The table below lists the KVM switches that are compatible with the KM0832. Expansion Type Brand Model Number Name Cascade Altusen KM0832 8 Console 32 Port Matrix KVM Switch Daisy Chain Altusen KM0432 4 Console 32 Port Matrix KVM Switch Cascading Another way of adding capacity is to cascade additional KVM switches from the KM0832's CPU Ports. The KM0832 supports up to three levels of cascading.
KM0832 User Manual To set up a Protocol Interface Cascade, refer to the installation diagram on p. 21 and do the following: 1. Connect the console to the Console Module. Plug the keyboard, mouse, and monitor into the ports on the Console Module. Each port is marked with an identifying icon. 2. Connect the Console Module to the KM0832. Use Category 5 cable to connect the Link port of the Console Module to one of the User Ports on the KM0832's rear panel.
Chapter 2. Installation Protocol Interface Cascade Diagram Console Module This product supports several Console Module and CPU Module types. See System Requirements, page 4, and Additional Installation Diagrams, page 108, for details.
KM0832 User Manual Daisy Chaining Up to 7 additional KM0432 stations can be daisy chained to the KM0832 master station. The KM0832 is capable of supporting eight independent consoles, while each KM0432 is capable of supporting four independent consoles. The KM0832 must occupy the master (first) position in a daisy chained installation, while the KM0432 must be used as the slave station(s).
Chapter 2. Installation To set up a daisy chained installation, refer to the diagram on page 24 and do the following: 1. Use a daisy chain cable set (described in the Cables section, p. 5), to connect the Chain Out port of the master KM0832 station to the Chain In port of the slave KM0432 station (first station out to second station in, second station out to third station in, etc.).
KM0832 User Manual Daisy Chain Installation Diagram This product supports several Console Module and CPU Module types. See System Requirements, page 4, and Additional Installation Diagrams, page 108, for details.
Chapter 2. Installation Network Installation Before you can configure the KM0832 settings (discussed in Chapter 3), you must first install the KM0832 on the Local Area Network (LAN). To install the KM0832 on the LAN: 1. Locate the Configuration Port on the rear panel of the KM0832. (It has a standard RJ-45 connector like those used for Ethernet access ports.) 2. Use Category 5e or Category 6 cable to connect the Configuration Port to the LAN.
KM0832 User Manual Basic Operations Hot Plugging The KM0832 supports hot plugging—components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the station down. In order for hot plugging to work properly, however, the procedures described below must be followed: Switching Station Positions On daisy chained installations, you can switch station positions by simply unplugging from the old parent and plugging into a new one.
Chapter 3 Administrator Utility Overview For your convenience the KM0832 Administrator Utility is provided to perform a multitude of administrative tasks. There is no software to install and it runs inside a web browser. Intuitive menus and icons enable administrators to quickly and efficiently manage users, groups, stations, and ports; configure network settings; upgrade firmware; and backup and restore configurations.
KM0832 User Manual Setting the IP Address The first time you access the KM0832 you should assign an IP address that is appropriate for your network. There are three methods that you can follow to do this: 1) set your computer's network adapter to the same subnet as the KM0832, log in, and then assign an IP address; 2) use the ATEN IP Installer to assign an IP address; or, 3) log in to the OSD and set the IP address. Note: The default IP address of the KM0832 is 192.168.0.10. On the Same Network Segment 1.
Chapter 3. Administrator Utility Logging In The browser-based KM0832 Administrator Utility is provided to configure settings for the KM0832. The first time that the KM0832 is accessed, the default Super Administrator account must be used to log in. The default username is ADMIN and the default password is also ADMIN. This account cannot be deleted and it does not appear in the username list. The username cannot be changed; however, the password can be changed.
KM0832 User Manual Upon successfully logging in, the KM0832 Administrator Utility main screen appears. KM0832 Administrator Utility The KM0832 Administrator Utility is a convenient web-based graphical user interface that runs in most browsers. At the top of the KM0832 Administrator Utility main screen is a menu bar. Underneath the menu bar are several icons. Menus and icons are described in the following pages. A tree is displayed at the left side of the main screen.
Chapter 3. Administrator Utility Menus The menu items at the top of the KM0832 Administrator Utility main screen are used to manage user accounts, group accounts, ports, and stations. Users also can set screen viewing options, specify OSD preferences, and change passwords. A search function allows the KM0832 stations and ports to be located by inputting Station Names and Port Notes.
KM0832 User Manual Icons Except for the Logout icon, the icons on the bar at the top of the KM0832 Administrator Utility main screen are only available for use by administrators. Only Super Administrators are allowed to upgrade firmware and view the Active Sessions page. Icon Description Upgrade Clicking the Upgrade icon brings up the Firmware Upgrade page. The Super Administrator can use this function to upgrade the firmware version.
Chapter 3. Administrator Utility Port Status When you log in to the KM0832 Administrator Utility, the Port Status page displays by default. The information shown for each port depends on the port permissions granted to each user. Only ports for which the user has Full Access or View Only privileges are shown. Click on an arrow next to a category heading to sort port information by that category in ascending or descending order. Column Description Port ID Lists the CPU Port number.
KM0832 User Manual Naming Stations Since the KM0832 can both daisy chain and cascade additional KVM switches, a single KVM installation may include numerous identical switches. To help distinguish one KVM switch from another, Super Administrators and Administrators can assign unique names to each KM0832. Hint: If you are installing the KM0832 in a multiple KVM switch installation, give it a name immediately so that you will be able to easily identify it later. To assign a station name to the KM0832: 1.
Chapter 3. Administrator Utility Setting the Webpage Session Timeout The Webpage Session Timeout specifies the amount of time that a user may remain idle in the KM0832 Administrator Utility before the user’s session is closed. Only 7 users can simultaneously login to the KM0832 Administrator Utility; therefore, you should set the Webpage Session Timeout number accordingly. The default Webpage Session Timeout is 30 minutes.
KM0832 User Manual Network Configuration Network Configuration is a Super Administrator function. After you log in to the KM0832 Administrator Utility, you should configure the network settings for the KM0832 on the LAN. Then, other users can locate the KM0832 on the LAN. Network settings are configured through the Network Settings page. To open the Network Settings page: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login.
Chapter 3. Administrator Utility IP Address The KM0832 has the option to manually enter a static IP address or to use a DHCP server on your network to dynamically assign an IP address. To use a DHCP server to assign an IP address: Under DHCP enabled, click Yes to use a DHCP server. To manually assign an IP address: 1. Under DHCP enabled, click No. 2. In the fields under Manual IP address, enter the IP address, subnet mask, default gateway, and primary DNS server.
KM0832 User Manual System Event Reports The KM0832 can be configured to send an e-mail notification whenever the DHCP server assigns a new IP address to the KM0832. Enable the Mail Notification feature and specify the Simple Mail Transfer Protocol (SMTP) server address, information for a valid e-mail account on the server, and the email address of the person to whom the message should be sent. To enable system event reports: 1. Under System Event Report Settings, click Yes to enable Mail Notification. 2.
Chapter 3. Administrator Utility Setting the Date and Time Super Administrators can set the date and time of the KM0832, which enables the System Log, Active Sessions, and System Information pages to maintain accurate time-sensitive data. To set the date and time: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. From the Administration menu, choose Super Adm Configuration > Date & Time.
KM0832 User Manual 3. Under System Date & Time, select one of the following three options to set the date and time. Synchronize with my computer: Select this option to synchronize the date and time of the KM0832 with that of the computer that you are using to access it. Set manually: Select this option to manually enter the date and time. You must enter the date and time in the following way: a) Date: Enter the date in Arabic numerals, year first, then the month, followed by the day.
Chapter 3. Administrator Utility Group Management Super Administrators can create up to 256 groups on the KM0832, as well as modify and delete those groups. Grouping users together simplifies port management by enabling actions to be performed that affect a whole group of users, rather than only one. (You can still use the User Management page to change individual user account settings. See User Management, page 44.) All group management operations start from the Group Management page.
KM0832 User Manual Modifying Groups To edit a group name: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Open the Group Management page. 3. Select a group name and click Modify. The Group Information page appears. 4. In the Group Name field edit the group name. 5. Click Save. The Group Management page reflects the changes you made to the group name.
Chapter 3. Administrator Utility Deleting Groups When you delete a group all users that are members of the group are also deleted. If you do not want to delete certain users in the group, first change the group membership of those users, and then delete the group. To delete a group: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Open the Group Management page. 3.
KM0832 User Manual User Management Super Administrators and Administrators can add, modify, and delete user accounts. Up to 1024 unique user accounts can be created on the KM0832 with no restriction on the number of any particular user type. In order for users to access the KM0832 through the local console or through the KM0832 Administrator Utility each user must have a user account. For each user account you must assign a username, password, user type, and group membership.
Chapter 3. Administrator Utility Adding Users Super Administrators can add all account types, while Administrators can add other Administrators and Users. To add a user account: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. From the Administration menu, choose Account Management > User Management. If no users have been created the No Local Users page appears. 3. Click New.
KM0832 User Manual 6. Select an account type for the user.
Chapter 3. Administrator Utility 7. Select a group membership for the user. If you do not wish to create a group membership for the user, then select the default group account. Note: Each user account can have only one group membership. 8. Click Save. The new user is added to the User Management page.
KM0832 User Manual Modifying User Accounts Super Administrators can modify all account types, while Administrators can modify accounts of other Administrators and Users. To edit a user account: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Open the User Management page. 3. Select a username and click Modify. The User Information page appears. 4. Edit the user account settings.
Chapter 3. Administrator Utility Deleting User Accounts Super Administrators can delete all account types, while Administrators can delete other Administrators and Users. To delete a user account: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Open the User Management page. 3. Select a username and click Delete. The following dialog box appears: 4. Click OK to delete the username.
KM0832 User Manual Port Management KM0832 port access rights for Users and groups are set on a port-by-port basis, giving administrators a high degree of control over which ports users can access and how they access the ports. To enable Users to access ports, you must first configure the user access rights for each port. By default, all Super Administrators and Administrators have full access to all ports.
Chapter 3. Administrator Utility Accessing Ports All ports in the station are listed on the Port Select page. Use the button at the bottom of the page to restore station and port defaults. To open the Port Select page: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. From the Administration menu, choose Port Management. The Port Select page appears.
KM0832 User Manual Managing Port Access Each port has an individual Port Management page that is used to set port access rights, assign port names and configure other port settings. This also is true for cascaded child stations. To open the Port Management page for a port: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2.
Chapter 3. Administrator Utility The upper section of the Port Management page is used to manage port access rights for users and groups. The boxes on the left side of the page show all users and groups that have been created. The boxes on the right side of the page govern port access rights. These boxes are discussed in the table below. In the middle of the page are six sets of arrows.
KM0832 User Manual To grant port access rights to users or groups: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Open the Port Management page for the port where you wish to grant access rights. 3. In the Available Users box, click on a username to highlight it. -orIn the Available Groups box, click on a group name to highlight it.
Chapter 3. Administrator Utility Repeat Steps 2 and 3 until you have assigned port access rights (or restrictions) for all users and groups. If you make a mistake by adding a user or group to the wrong access rights box, simply highlight the username (or group name) again and then click the corresponding leftward facing arrow. The selected user (or group) is removed from the box and put back into its former position. 4. Click Save.
KM0832 User Manual Configuring Port Settings The fields in the lower section of the Port Management page are described in the table below. Field Description Port Note Enter a unique name or comment that will identify the port. The Port Note will appear on the Port Status and Port Select pages, in the KM0832 tree next to the computer icon, and in the OSD. In some browsers, using spaces in the Port Note will cause it to display on multiple lines in the tree view.
Chapter 3. Administrator Utility Setting the OSD View After you create accounts for users, those users can log in to the KM0832 Administrator Utility. From there, they can set the On Screen Display (OSD) view settings for their accounts. This includes selecting the ports that will appear in the OSD port list; the type, position and duration of the Port ID display; and the scan mode and scan duration. (The OSD is discussed in Chapter 4.) To open the View page: 1.
KM0832 User Manual View Mode Many of the OSD functions only operate on the computers that are currently listed (displayed) on the OSD Main Screen. Use this function to broaden or narrow the scope of ports that are listed. The submenu choices and their meanings are given in the table below: Choice Meaning Personal The OSD lists the ports that the user has set as personal. See SET PERSONAL VIEW on p. 81. Accessible The OSD lists only those ports that the user is permitted to access.
Chapter 3. Administrator Utility Display Duration Display Duration determines the length of time that the Port ID displays on the screen after a port change. The table below explains the choices: Choice Meaning Always On Displays the Port ID at all times. User Defined Lets you select the amount of time (from 1–255 seconds). The default is 3 seconds. A setting of 0 (zero) disables this function.
KM0832 User Manual Configuring OSD User Settings This function allows the user to change the account password and set up a unique working environment. A separate profile for each user is stored by the OSD and is activated according to the Username that is provided during login. To open the Settings page: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Click the Settings menu.
Chapter 3. Administrator Utility (continued from previous page) Setting Function Change Password Enter the old account password. Enter a new password, and then reenter the password to confirm it. Or, do not enter anything to leave the password unchanged. OSD Activation Selects which Hotkey activates the OSD function: [Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl]. Since the Ctrl key combination may conflict with programs running on the computers, the default is the Scroll Lock combination.
KM0832 User Manual Search The Search function provides a convenient method to easily locate ports and cascaded stations by Port Note or Station Name. To search for a port: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Click the Search menu. The Search page opens. 3.
Chapter 3. Administrator Utility Firmware Upgrade Super Administrators can upgrade firmware for the KM0832 as well as for attached Console Modules and CPU Modules. If there are any directly cascaded KM0832 switches, they are also upgraded at the same time. As new versions of the KM0832 firmware become available, they can be downloaded from our website. Check the website regularly to find the latest information and packages. Before You Begin To prepare for the firmware upgrade: 1.
KM0832 User Manual Performing the Upgrade To upgrade the firmware: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Click the Upgrade icon. The following dialog box appears: 3. Click OK to enter Firmware Upgrade Mode. A message will be sent to OSD users with active sessions to notify them that they should logout because you are about to upgrade the firmware.
Chapter 3. Administrator Utility 6. Select or deselect Check Firmware Version. If you select Check Firmware Version, the Utility compares the firmware level of the KM0832 with that of the upgrade files. If it finds that the current firmware version of the KM0832 is higher, a dialog box appears that gives you the option to Continue or Cancel. If you do not select Check Firmware Version, the Utility installs the upgrade files without comparing the version levels. 7.
KM0832 User Manual Upgrade Failed If a device fails to complete the upgrade successfully, start the firmware upgrade procedure again (see p. 64). Firmware Upgrade Recovery If the firmware upgrade procedure is aborted prematurely (due to a power outage, for example), the switch that was being upgraded at the time may become inoperable, and may be incapable of accepting a normal firmware upgrade. To recover from a failed firmware upgrade: 1. Slide the unit's Firmware Upgrade Recovery Switch (see p.
Chapter 3. Administrator Utility Backup and Restore Configurations Super Administrators and Administrators can back up KM0832 system configurations to a file and later restore them to the system.
KM0832 User Manual 4. Click Save. The File Download dialog box appears. 5. Click Save. The Save As dialog box appears. 6. Navigate to the directory where you want to save the file and click Save. The backup configuration file is saved in the directory. To restore system configurations: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Click the Backup icon.
Chapter 3. Administrator Utility Viewing and Ending User Sessions The KM0832 lists all users who are currently logged in to the KM0832 Administrator Utility and shows details about their sessions. If a user account is misused or if another user needs to login to the KM0832 Administrator Utility, Super Administrators can view and end the sessions of other Super Administrators, Administrators and Users.
KM0832 User Manual To end a user session: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Click the Session icon. The Active Sessions page appears. 3. Select the user for whom you wish to end the session, and click End Session. The user is logged out of the KM0832 and the username no longer appears on the Active Sessions page.
Chapter 3. Administrator Utility Viewing and Clearing the Log File The log file is a record of events that happen in the KM0832 Administrator Utility. It records events such as system boot up and when important administrative changes are made. Each entry is recorded with the date and time that the event happened. User log ins and log outs are also recorded, and in addition to the date and time, also include the user's username and IP address.
KM0832 User Manual 4. Click OK. The System Log page appears. Each line in the log file is a record of an event that occurred in the KM0832 Administrator Utility during the period of time that you specified on the Event Log page. The log file keeps up to 4095 events in memory. Once that amount is reached, the oldest events are discarded as new events are recorded.
Chapter 3. Administrator Utility Viewing System Information Super Administrators can view information about the KM0832 system through the System Information page. It shows information about the device, firmware version, system time, network settings, and the file system. To view system information: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2.
KM0832 User Manual Viewing the Help File The help file contains information about most of the functions of the KM0832 Administrator Utility. To open the help file: 1. If you are not logged in to the KM0832 Administrator Utility, then open the KM0832 Login page and login. The KM0832 Administrator Utility main screen will appear. 2. Click the Help icon. The KM0832 Help screen appears. Logging Out Click the Logout icon to end sessions in the KM0832 Administrator Utility.
Chapter 4 OSD Operation OSD Overview The KM0832 On Screen Display (OSD) provides a visual, menu-driven, mouse-enabled, interface that offers quick and convenient computer access and control, as well as efficient system administration including user management (access rights, passwords, etc.). Changes made in the OSD are reflected in the KM0832 Administrator Utility and vice-versa. Each OSD menu option activates a function that configures and controls the operation of the KVM installation.
KM0832 User Manual account can neither be deleted nor does it appear in the username list. The username cannot be changed; however, the password can be changed. We strongly recommend that you change the password immediately; otherwise, your KVM switch and all connected servers are vulnerable to access by unauthorized users. See Configuring OSD User Settings, page 60, to change the default password.
Chapter 4. OSD Operation OSD Main Screen Headings Heading Explanation PN This column lists the Port Numbers for all the CPU Ports on the installation. The simplest method to access a particular computer is to move the highlight bar to it and press [Enter]. TYPE The model number of the CPU Module used to connect the computer to the port. NOTE If a port has been given a name (see SET PC NOTE, p. 89), its name appears in this column.
KM0832 User Manual Port ID Numbering Each CPU Port on a KM0832 installation is assigned a unique Port ID. You can access and control any computer on the installation by specifying the Port ID of the port that it is connected to. Depending on where the computer is on the installation, its Port ID will have either two or three parts.
Chapter 4. OSD Operation OSD Functions OSD functions configure and control the OSD. Examples of what can be accomplished with the OSD include: rapidly switching to any port; auto scanning specifically selected ports; limiting the list of ports you wish to view; managing port names; user management, system administration, and making OSD setting adjustments. To access an OSD function: 1. Click a function key field at the top of the Main Screen. -orPress a function key on the keyboard. 2.
KM0832 User Manual F1: HELP Click or press [F1] to access Help. It gives a brief description about each OSD function. It also displays information about the user, such as username, group membership, and the console the user is operating. To return to the OSD Main Screen, click or press [Esc].
Chapter 4. OSD Operation F2: VIEW Many of the OSD functions only operate on the computers that are currently displayed (listed) on the Main Screen. This function lets you broaden or narrow the scope of which ports the OSD lists on the Main Screen. The submenu choices and their meanings are given in the table below. Setting VIEW MODE Function Allows you to select which computers are listed in the OSD Main Screen. Choices are: PERSONAL—The OSD lists the ports that the user has set as personal.
KM0832 User Manual (continued from previous page) Setting SET PORT ID Function A submenu appears with three selections: ID POSITION—Allows you to position where the Port ID appears on the monitor. The default is the upper left corner, but you can have it appear anywhere on the screen.
Chapter 4. OSD Operation F3: SET This function allows the user to change the account password and set up a unique working environment. A separate profile for each user is stored by the OSD and is activated according to the Username that is provided during login. The settings are explained in the following table: Setting Function CHANGE PASSWORD Enables the user to change the account password.
KM0832 User Manual (continued from previous page) Setting Function SET BEEPER When activated, the beeper sounds whenever a port is changed, when activating the Auto Scan function (see F7 SCAN, p. 94), or an invalid entry is made on an OSD menu. The default is Y (activated). Choices are Y (for Yes), or N (for No).
Chapter 4. OSD Operation F4: ADM F4 is a Super Administrator and Administrator only function. It allows them to configure and control the overall operation of the OSD. Note: When creating user accounts you must add each user to a group. Therefore, we suggest that you create groups before users. If you do not wish to create groups you may add users to the default group account. However, the default group account cannot be used to grant port access to group members.
KM0832 User Manual (continued from previous page) Setting MODIFY USER ACCOUNT Function Allows you to modify the user account settings. Choices are: RESET USER PASSWORD, CHANGE USER TYPE, and CHANGE USER GROUP. To change a user's account password: 1. Select RESET USER PASSWORD. The user list appears. 2. From the list, select the user for whom you wish to change the password. 3. Enter the new password; reenter the new password to confirm it, and then press [Enter]. The password is changed.
Chapter 4. OSD Operation PORT MANAGEMENT Setting PORT ACCESS Function This function allows the Administrator to define group and user access to the computers on the installation on a port-by-port basis. Select a port from the list to manage user and group access to the port. A list appears with the following choices: ADD GROUP, SET GROUP ACCESS TYPE, DELETE ACCESS GROUP, ADD USER, SET USER ACCESS TYPE, and DELETE ACCESS USER. To grant port access to a group: 1. Select ADD GROUP. The group list appears.
KM0832 User Manual (continued from previous page) Setting PORT ACCESS (cont.) Function To grant port access to a user: 1. Select ADD USER. The user list appears. 2. From the list, select the user to whom you wish to grant access to the port. 3. Press [Y] to confirm; or, press [N] to cancel. To set the User Access Type: 1. Select SET USER ACCESS TYPE. A list of all users who have been added to the port appears. 2. From the list, select the user for whom you wish to set the User Access Type. 3.
Chapter 4. OSD Operation (continued from previous page) Setting SET PC NOTE Function To help remember which computer is attached to a particular port, every port can be given a name. This function allows the Administrator to create, modify, or delete Port Notes. To edit a Port Note: 1. Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter]. 2. Key in the new Port Note, or modify/delete the old one.
KM0832 User Manual (continued from previous page) Setting Function RESTORE PORT This function revokes port access for users and groups, removes DEFAULT the Station Name and Port Notes, and restores original factory default settings for Port Operating System and Port Language. See Factory Default Settings, page 106.
Chapter 4. OSD Operation SADM CONFIGURATION Only the Super Administrator can view and control the functions under this menu. Setting SET NETWORK Function This function allows Administrators to configure the network settings for the KM0832 on the Local Area Network (LAN). A submenu appears with the following choices: HTTP PORT, HTTPS PORT, AUTOMATIC IP ADDRESS, and IP ADDRESS SETTING. To set the HTTP port: 1. From the list, select HTTP PORT. 2.
KM0832 User Manual (continued from previous page) Setting BROADCAST Function Selecting BROADCAST invokes Broadcast Mode. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc. Broadcast Mode works in conjunction with the VIEW MODE function (under F2:VIEW).
Chapter 4. OSD Operation F5: SCH The Search function provides a convenient method to easily locate ports and cascaded stations by their Port Notes. To search for a port: 1. From the OSD Main Screen, press or click [F5]. 2. In the field that appears, enter the Port Note of the port for which you are searching. All Port Notes that match or contain the search term(s) appear in a list. Note: You do not need to enter the entire Port Note; a partial Port Note is acceptable.
KM0832 User Manual F7: SCAN This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself. The selection of computers to be included for Auto Scanning is made with the SCAN MODE setting under the F2 SET function (see SET SCAN on p. 82). The amount of time that each Port displays for is set with the SCAN INTERVAL setting under the F2 SET function (see SET SCAN on p. 82).
Chapter 4. OSD Operation F8: LOUT LOUT (Log Out) logs you out of OSD control of the computers, and blanks the console screen. This is different from simply pressing [Esc] to deactivate the OSD when you are at the Main Screen. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey. Note: 1. When you reenter the OSD after logging out, the screen stays blank except for the OSD Main Screen.
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Chapter 5 Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. Note: Hotkeys work best in single stage and basic cascaded or daisy chained installations. For installations that combine daisy chaining and cascading, it is simpler, more convenient, and more efficient to use the OSD.
KM0832 User Manual When HKM is active: The Caps Lock, and Scroll Lock LEDs flash in succession to indicate so. They stop flashing and revert to normal status when you exit HKM. A Command Line appears at the bottom of the monitor screen. The command line prompt is the word Hotkey: in white text on a blue background. Text that you key in while in HKM displays here.
Chapter 5. Hotkey Operation Auto Scanning Auto Scan switches among all the CPU Ports that are accessible to the current Operator at regular intervals (see SCAN MODE under SET SCAN, p. 82, for information regarding accessible ports). This function is convenient for automatically monitoring the activity of the computers on the installation. Setting the Scan Interval: The amount of time Auto Scan focuses on each port is set with the SCAN INTERVAL setting of the OSD F2 SET function (see SET SCAN on p. 82).
KM0832 User Manual Invoking Auto Scan: To start Auto Scanning, key in the following Hotkey combination: 1. Invoke HKM (see p. 97). 2. Press [A]. After you press A, you automatically exit HKM, and enter Auto Scan Mode, and Auto Scanning begins. While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse. During the time that Auto Scanning is paused, the Command Line displays: Auto Scan: Paused.
Chapter 5. Hotkey Operation Hotkey Beeper Control The Beeper (see SET BEEPER, p. 84) can be Hotkey toggled On and Off. To toggle the Beeper, key in the following Hotkey combination: 1. Invoke HKM (see p. 97). 2. Press [B] After you press B, the Beeper toggles On or Off. The Command Line displays Beeper On or Beeper Off for one second; then the message disappears and you automatically exit HKM.
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Chapter 6 Keyboard Emulation The PC compatible keyboard can emulate the functions of the Mac and Sun keyboard. The emulation mappings are listed in the tables that follow.
KM0832 User Manual Sun Keyboard Emulation PC Keyboard Sun Keyboard [Ctrl] [T] Stop [Ctrl] [F2] Again [Ctrl] [F3] Props [Ctrl] [F4] Undo [Ctrl] [F5] Front [Ctrl] [F6] Copy [Ctrl] [F7] Open [Ctrl] [F8] Paste [Ctrl] [F9] Find [Ctrl] [F10] Cut [Ctrl] [1] [Ctrl] [2] - [Ctrl] [3] + [Ctrl] [4] [Ctrl] [H] Help Compose Note: 1. When using key combinations, press and release the first key [Ctrl], then press and release the activation key. 2.
Appendix Specifications Function Computer Connections KM0832 Direct 32 Max 8,192 Console Connections 8 Port Selection OSD (On Screen Display), Hotkeys Connectors Switches LEDs Consoles 8 x RJ-45 female Computers 32 x RJ-45 female Daisy Chain 1 x HDB-50 female Configuration 1 x RJ-45 female Maintenance 1 x RJ-45 female Power 1 x 3 pin AC power jack Reset 1 x push button (semi-recessed) Power 1 x rocker switch F/W Upgrade Recovery 1 x slide switch User Port 1 1 x slide switch
KM0832 User Manual Factory Default Settings The factory default settings are as follows: Setting Default View Mode Accessible + Powered Port ID Display Mode The Port Number plus the Port Name Port ID Display Position Upper Left Corner Port ID Display Duration User Defined (3 seconds) Scan Duration 5 seconds Scan Mode Accessible + Powered OSD Hotkey [Scroll Lock] [Scroll Lock] Logout Timeout 0 (Disabled) Screen Blanker 0 (Disabled) Hotkey Command Mode On (Enabled) Beeper On (Activate
Appendix Optional Desktop Installation If you do not wish to rack mount the KM0832, a foot pad set is included with the unit. Peel the protective backing off of the foot pads and then affix the foot pads to the bottom of the KM0832 in the locations shown in the diagram below.
KM0832 User Manual Additional Installation Diagrams KA9222 PS/2 Console Module CONSOLE KA9233 PS/2-USB Console Module KA9272 USB Console Module CONSOLE 108
Appendix EN AT by E L U 20 D 1 O 9 M KA U .
KM0832 User Manual KA9131 Sun USB CPU Module KA9140 Serial CPU Module CONSOLE SERIAL TERMINAL UPGRADE PORT VT-100 KA9170 USB CPU Module 110 NORMAL F/W UPGRADE
Appendix Restoring Original Factory Default Settings A method is provided to restore the original factory default settings and the original password for the default Super Administrator account. All other Super Administrators, Administrators, Users, and groups are deleted. The station name, Webpage Session Timeout setting, network settings, and date and time are retained. The procedure requires a jumper cap. 1. Power off the KM0832 and remove the top cover of the switch module. 2. Locate the J3 jumper.
KM0832 User Manual Troubleshooting General Problem Solution I can’t use the KA9220 or KA9270 Console Modules with the KM0832. The KM0832 does not support these two Console Modules. Instead, use the KA9222, KA9272, and KA9233 Console Modules with the KM0832. The console monitor does not display and there is no response to keyboard and mouse input. Verify that all cables are securely connected and in good condition, including those of the Console Modules, CPU Modules, and Category 5 cable.
Appendix Sun Systems Problem Video display problems with HDB-15 interface systems (e.g. Sun Blade 1000 servers). Solution The display resolution should be set to 1024 x 768 @ 60Hz. Under Text Mode: 1. Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow: 1. Open a console and issue the following command: m64config -res 1024x768x60 2. Log out. 3. Log in. Video display problems with 13W3 interface systems (e.g. Sun Ultra servers).
KM0832 User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
Index A Active Sessions Force Logout, 69 Viewing, 69 Administrator Functions, 85 Account Management, 85 Port Management, 87 SADM Configuration, 91 Station Naming, 90 System Information, 90 Administrator Utility, 27 Active Sessions, 69 Backup Configurations, 67 Change Password, 61 Date, 39 Factory Default Settings, 106 Firmware Upgrade, 63 Group Management, 41 Help File, 74 Icons, 32 IP address, 28 Log File, 71 Login, 29 Logout, 74 Menus, 31 Naming Stations, 34 Network Settings, 36 OSD User Settings, 60 OSD
KM0832 User Manual E E-mail Alerts, 38 Emulation Mac System Keyboards, 103 Sun System Keyboards, 104 Event Log, 71 F F1 HELP, 80 F2 VIEW, 81 F3 SET, 83 F4 ADM, 85 F5 SCH, 93 F7 SCAN, 94 F8 LOUT, 95 Factory Default Settings, 106 Restoring, 111 FCC Information, ii Firmware Upgrade, 63 Recovery, 66 Recovery Switch, 8 G Group Management, 41, 85 H Help File, 74 Hot Plugging, 26 Hotkey Beeper Control, 101 Command Mode, 61, 83 Invoking Hotkey Mode, 97 Port Control, 97 Selecting the Active Port, 98 Summary Tabl
Index Network Settings, 36 Notification Messages, 38 NTP Server, Synchronizing, 39 O Operating System Mac, 56, 89 Sun, 56, 89 Windows, 56, 89 OSD Activating, 83 Administrator Functions, 85 Auto Scanning, 94 Beeper, 61, 84 Broadcast Mode, 92 Change Password, 61, 83 Factory Default Settings, 106 Functions, 79 Hotkey, 61, 75, 83 Idle Timeout, 61, 84 Logout, 95 Logout Timeout, 61, 83 Main Screen, 76 Main Screen Headings, 77 Navigation, 77 Overview, 75 Port ID, 82 Port Management, 87 Restore Port Defaults, 90
KM0832 User Manual Setting the Auto Scan Interval, 99 SMTP Server Settings, 38 Specifications, 105 Station Naming, 90 Station Positions Switching, 26 Stations, Naming, 34 Sun Systems, 56, 89 Keyboard Emulation, 104 Troubleshooting, 113 Switching Station Positions, 26 System Event Reporting, 38 System Information, 73 System Requirements Cables, 5 Computers, 5 Consoles, 4 System Reset, 7 118 T Technical Support, xiv Time Server, Synchronizing, 39 Time, Setting the, 39 Troubleshooting, 112 Sun Systems, 113
KM0832 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Rack Mounting . . . . . . . . . . . . . . . .
KM0832 User Manual Switching Station Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Hot Plugging User Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Chapter 3. Administrator Utility Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KM0832 User Manual Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Backup and Restore Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Viewing and Ending User Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KM0832 User Manual Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Optional Desktop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Additional Installation Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Restoring Original Factory Default Settings . . . . . . . . . . . . . .
