Instruction manual
17
7.0   Trouble shooting guide    EN
To avoid unnecessary disappointments, you should check the following before contacting the ALTO service 
organisation:
Symptom  Cause  Recommended action
Machine refuses to start  Machine not plugged in Plug in machine.
 Defective socket Try another socket.
 Fuse has blown  Replace fuse. Switch off other machines.
 Defective extension cable Try without the ex ten sion cable.
Fluctuating pressure  Pump sucking air Check that hoses and connections are air 
 tight.
 Valves dirty, worn out   Clean and replace or refer to local ALTO 
 or stuck distributor
 Pump seals worn out  Clean and replace or refer to local ALTO 
 distributor.
Motor busses  Low voltage or  Activate the trigger of the spray handle.
 low temperature
Machine stops  Fuse has blown   Replace fuse. Switch off other machines. 
 Incorrect mains voltage  Check that the mains voltage corresponds to 
 specifi cation on the model tag.
 Thermal sensor activated Leave the washer for 5 minutes to cool down.
 Nozzle partially blocked  Clean the nozzle (see section 4.1)
Fuse blows   Fuse too small Change to an installation higher than the 
 amp. consumption of the ma chine. 
  You may try without the extension cable.
Machine pulsating  Air in inlet hose/pump Allow machine to run with open trigger until 
 regular working pressure resumes.
 Inadequate supply of  Check that the water supply corresponds to 
 mains water specifi cations required (see model tag) 
 NB! Avoid using long, thin hoses (min. 1/2")
 Nozzle partially blocked  Clean the nozzle (see section 4.1)
 Water fi lter blocked Clean the fi lter (see section 4.2)
 Hose kinked  Straighten out hose.
Machine often starts  Pump/spray handle is Contact your nearest ALTO Service Centre.
and stops by itself  leaking
Machine starts, but    Pump/hoses or accessory Wait for pump/hoses or accessory to thaw.
no water comes out   frozen
 No water supply   Connect inlet water.
 Water fi lter blocked Clean the fi lter (see section 4.2)
 Nozzle blocked Clean the nozzle (see section 4.1)
On/off switches stuck  Sand or pebbles wedged Use the cleaning needle for nozzle or another 
 between the switch and the thin tool for removing the dirt.
 cabinet
In case problems other than the above occur, please contact your local ALTO distributor.
Customer services (UK only):  ALTO Cleaning Sys tems Ltd.  Phone: 01 768 868 995
 Gilwilly In dus tri al Estate
 Penrith, Cumbria CA11 9BN










