Hardware reference guide

GlobalProtect Administrator’s Guide 65
Set Up the GlobalProtect Mobile Security Manager Register, License, and Update the Mobile Security Manager
Activate/Retrieve the Licenses
The Mobile Security Manager requires a valid support license, enabling it to retrieve software updates and
dynamic content updates. The appliance comes with 90-days of free support; however, you must purchase a
support license to continue receiving updates after this introductory period. If you plan to manage more than
500 mobile devices, a GlobalProtect Mobile Security Manager license is required. This one-time perpetual
license enables management of up to 1,000, 2,000, 5,000, 10,000, 25,000, 50,000, or 100,000 mobile devices.
You can purchase a WildFire subscription for the Mobile Security Manager to enable dynamic updates
containing malware signatures created as a result of the analysis done by the WildFire cloud. By keeping malware
updates current, you can prevent managed Android devices containing malware-infected apps from connecting
to your network resources. You must purchase a WildFire subscription that supports the same number of
devices that your Mobile Security Manager license supports. For example, if you have a Mobile Security Manager
perpetual license for 10,000 devices and you want to enable support for detecting the latest malware you would
need to purchase a WildFire subscription for 10,000 devices.
To purchase licenses, contact your Palo Alto Networks Systems Engineer or reseller. For information licensing
requirements, see About GlobalProtect Licenses.
After obtaining a license, navigate to
Setup > Licenses to perform the following tasks depending on how you
receive your licenses:
 Retrieve license keys from license server—Use this option if the license has been activated on the
support portal.
 Activate feature using authorization code—Use the authorization code to activate a license that has not
been previously activated on the support portal.
 Manually upload license key—Use this option if the GP-100 MGT interface does not have connectivity
to the Palo Alto Networks update server. In this case, first download the license key file from the support
site to an Internet-connected computer and then upload it to the appliance.
Activate the Licenses
Step 1 Locate the authorization codes for the
product/subscription you purchased.
Locate the email from Palo Alto Networks customer support listing
the authorization code associated with the license(s) you purchased.
If you cannot locate this email, contact customer support to obtain
the codes before proceeding.