Hardware reference guide

GlobalProtect Administrator’s Guide 123
Manage Mobile Devices Administer Remote Devices
Administer Remote Devices
One of the most powerful features of GlobalProtect Mobile Security Manager is the ability to administer
managed devices—wherever they are in the world—by sending push notifications over-the-air (OTA). For iOS
devices, the Mobile Security Manager sends messages over the Apple Push Notification service (APNs). For
Android devices, the Mobile Security Manager sends messages over Google Cloud Messaging (GCM). This
enables you to take action quickly if you suspect that a device is compromised or if an employee leaves your
organization and you want to ensure that access to your corporate systems is disabled, or if you want to send a
message to a specific group of mobile device users.
 Interact With Devices
 Take Action on a Lost or Stolen Device
 Remove Devices
Interact With Devices
Any time you want to interact with a mobile device, you select the mobile device or group of devices from the
Devices tab and then click one of the buttons at the bottom of the page as follows:
Perform an Action on a Remote Device
Step 1 Select the devices you want to interact
with.
1. Select the Devices tab.
2. Select the devices to interact with in one of the following ways:
• Select a pre-defined filter from the
Filters list. You can select
multiple filters to display a customized view of the mobile
devices that have enrolled with the Mobile Security Manager.
• Manually enter a filter in the filter text box. For example, to
view all Nexus devices running Android 4.1.2, you would
enter
(model contains 'Nexus') and (os-version eq
'4.1.2')
and then click the Apply Filter button. You
can also add filters to the text box by clicking a field in one of
the device entries. For example, clicking on and entry
Android in the OS column automatically adds the filter (os eq
'android').
• To build a filter using the user interface, click the Add Filter
button, build the filter by adding attribute-value pairs,
separated by operators, and then click to apply the filter.