Hardware reference guide

120 GlobalProtect Administrator’s Guide
Monitor Mobile Devices Manage Mobile Devices
• Monitor the MDM logs for a information on
device activities, such as check-ins, cloud
messages, and broadcast of HIP reports to
gateways. The MDM log will also alert you to
high severity events such as a device reporting a
rooted/jailbroken status. Additionally, the MDM
log provides insight as to which device users are
manually disconnecting from the GlobalProtect
VPN.
From the Mobile Security Manager web interface, select
Monitor >
Logs > MDM
.
Click the log details icon to view the complete HIP report for the
device associated with the log entry. The HIP report collected by the
Mobile Security Manager is an extended version of the HIP report,
and includes detailed information including identifying information
about the device such as the serial number, phone number (if
applicable), and IMEI, device status information, and a list of all apps
installed on the device, including a list of apps that are known to
contain malware.
Monitor Mobile Devices (Continued)