Specifications

Transportation
Damage and Claims
All Alto-Shaam equipment is
sold F.O.B. shipping point,
and when accepted by the
carrier, such shipments
become the property of
the consignee.
Should damage occur in shipment, it is a matter between the carrier
and the consignee. In such cases, the carrier is assumed to be
responsible for the safe delivery of the merchandise, unless
negligence can be established on the part of the shipper.
1. Make an immediate inspection while the equipment is still in
the truck or immediately after it is moved to the receiving area.
Do not wait until after the material is moved to a storage area.
2. Do not sign a delivery receipt or a freight bill until you have
made a proper count and inspection of all merchandise received.
3. Note all damage to packages directly on the carrier’s delivery
receipt.
4. Make certain the driver signs this receipt. If he refuses to sign,
make a notation of this refusal on the receipt.
5. If the driver refuses to allow inspection, write the following on
the delivery receipt:
Driver refuses to allow inspection of
containers for visible damage.
6. Telephone the carrier’s office immediately upon finding
damage, and request an inspection. Mail a written confirmation
of the time, date, and the person called.
7. Save any packages and packing material for further inspection
by the carrier.
8. Promptly file a written claim with the carrier and attach copies
of all supporting paperwork.
We will continue our policy of assisting our customers in collecting
claims which have been properly filed and actively pursued. We
cannot, however, file any damage claims for you, assume the
responsibility of any claims, or accept deductions in payment for
such claims.
Record the model and serial numbers of the unit for easy reference. Always refer
to both model and serial numbers in your correspondence regarding the unit.
Model: _______________________________________________________
Serial Number: _________________________________________________
Purchased From: ________________________________________________
Date Installed: _______________ Voltage: ___________________
Alto-Shaam, Inc. warrants to the original purchaser that any original part that
is found to be defective in material or workmanship will, at our option, subject
to provisions hereinafter stated, be replaced with a new or rebuilt part.
The labor warranty remains in effect one (1) year from installation or fifteen
(15) months from the shipping date, whichever occurs first. Alto-Shaam will
bear normal labor charges performed during standard business hours not
subject to overtime, holiday rates, or any additional fees.
The parts warranty remains in effect one (1) year from installation or fifteen
(15) months from the shipping date, whichever occurs first.
This warranty does not apply to:
1. Safety thermostat, circuit breaker and overload protector reset or fuse
replacement unless specifically warranted.
2. Any and all malfunction due to operation at voltages other than specified
on the equipment. Conversion to correct voltage and phase are the
responsibility of the purchaser.
3. Any and all problems due to electrical connections not in accordance with
electrical code requirements and the wiring diagrams supplied with the
equipment.
4. Calibration of heat controls on original components after the first sixty
(60) days.
5. Replacement of items subject to normal wear. Such items include but are
not limited to knobs, light bulbs, baskets, grids, mechanical timers,
thermocouples, fuses and indicating lights.
6. Normal maintenance functions including lubrication, adjustments of air-
flow, thermostats, door mechanisms, microswitches, burners and pilot
burners.
7. Installation labor, inspection, and start-up are not considered warranty
items.
8. Charges incurred by delays or operational restrictions which hinder the
ability of a service technician to perform service are not covered by
warranty.
9. Equipment damage caused by accident, shipping, improper installation or
alteration.
10. Equipment used under conditions of abuse, misuse, carelessness or
abnormal conditions including equipment subjected to harsh or
inappropriate chemicals, poor water quality or equipment with missing or
altered serial numbers.
11. Any losses or damages resulting from malfunction, including loss of
product or consequential or incidental damages of any kind.
12. Equipment modified in any manner from original model, substitution of
parts other than factory authorized parts, removal of any parts or addition
of any parts.
Alto-Shaam factory authorized replacement parts are warranted for ninety (90)
days from date of purchase on non-warranty equipment. Replacement parts
warranty is limited to the defective part only. The use of parts other than
factory authorized Alto-Shaam replacement parts completely voids warranty
coverage.
This warranty is exclusive and is in lieu of all other warranties, expressed or
implied, including the implied warranties of merchantability and fitness for
purpose. In no event shall the Company be liable for loss of use, loss of
revenue, or loss of product or profit, or for indirect or consequential damages.
This warranty is in lieu of all other warranties expressed or implied and Alto-
Shaam, Inc. neither assumes or authorizes any persons to assume for it any
other obligation or liability in connection with Alto-Shaam equipment.
®
COOK/HOLD/SERVE SYSTEMS BY
®
W164 N9221 Water Street
●
P.O. Box 450
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Menomonee Falls, Wisconsin 53052-0450
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U.S.A.
PHONE: [phone] FAX: [phone]
●
800.329.8744 U .S . A ./CANADA WEBSITE:
800.558.8744 U .S . A ./CANADA 262.251.1907 INTERNATIONAL WWW.alto-shaam.com
PRINTED IN U.S .A .
Fryer • Original Equipment Limited Warranty