Installation manual

Key AltiServ Characteristics
24 AltiWare OE System Installation & Administration Manual
• Call Transfer To and From IP Trunk (Blind & Supervised)
• One Number Access
• Message Notification
• Reminder Calls
• Multi-Location Conferencing
• Call Park
• Call Waiting
•CallForwarding
• Automatic Call Distribution
• Auto Attendant
• System Call Back
• Calling Out from Voice Mail
•Zoomerang
• Dial Last Caller
• Speed Dialing
• Call Accounting
•CallerID
•VoiceMail
• MS Exchange Integration
• AltiConsole Client Support
• AltiReach Support
• AltiView/AltiView IP Extensions
AltiWare Tools
AltiWare OE comes with useful tools for testing, diagnosing and operating
your AltiWare configuration.
• AltiDBReader - allows you to view historical data from a database,
which can be saved to a file.
• Basic CallRouter - a call-handling tool that uses the AltiGen system
to route incoming calls based on compounded business rules and on
caller information contained in a separate customer business database.
An optional, licensed-required version, Advanced
CallRouter, runs as a call router service. Users can write SQL
to query an external database and provide “If-Else” logic to
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