Installation manual

RTM Data Schema
388 AltiWare OE System Installation & Administration Manual
NodeID Server ID
(System ID)
assigned to an
AltiServ system
in AltiAdmin
ULONG value: 1–100
Date Day information ULONG mm/dd/yy
*Time
Time Time interval short hh:mm
*Period
AgentNum Agent extension
number
UCHAR (8)
WGNum Workgroup
number
UCHAR (8)
Login Log state UBYTE 0=Logout
1=Login
LogTimeStamp Login/logout
time stamp
ULONG
ReasonCode Logout reason
code
UBYTE
NumInCall Calls answered;
if a call is
rerouted to and
answered by the
same agent, the
count is
incremented
short *Calls
Answered
Table 2: RTM Data Format
Database
Element
Definition Type Specification/
* CDR Client
Field