Installation manual

Key AltiServ Characteristics

10 AltiWare OE System Installation & Administration Manual

One Number Access (enhanced) - a feature that eliminates

“telephone tag” by forwarding important callers to

predetermined numbers, according to a designated schedule.

Setup is available through the One Number Access page of Extension

Configuration and/or web-based AltiReach and AltiView

management. In OE 4.5, ONA passwording is optional. The user can

pressanykeytopickupanONAcall.

• Operator Off-line - when this feature is enabled, all calls are directed

to the Auto Attendant. When the caller dials 0 and the operator is not

available, the call is routed to the operator mailbox.

• Out Call Routing Configuration - allows outgoing calls to be

directed to particular trunk routes, based on parameters assigned in

AltiAdmin, and supporting the new tenant tables.

• Outside Call Blocking - when this feature is enabled, access to

outside lines is temporarily disallowed.

• Overhead Paging - allows the use of voice paging over an internal

public address system.

• Overhead Paging by Trunk - allows the use of voice paging or

broadcasting through a trunk without checking call progress.

Personal Call Park and Pick Up (enhanced) - users can park

calls at one station to be picked up at another station. Up to 50

calls may be parked at one station simultaneously. In OE 4.5,

calls parked to a workgroup are protected. Only workgroup agents

or the person who parked the call can pick it up.

• Power Failure Transfer - upon loss of power, this feature allows the

first trunk and first extension on each Quantum board to be

automatically connected. Ensures emergency outside line access in

case of power failure.

Return to Auto Attendant - after leaving a voicemail

message and pressing # to send it, incoming trunk callers are

prompted with the option to return to the Auto Attendant to try

another path or person.

• System Call Park and Pick Up - allows user to park and pick up a call

at a public “location.” The system allows user to park up to 100 calls

at any given time.

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