Installation manual
Advanced CallRouter
356 AltiWare OE System Installation & Administration Manual
Note: The workgroup to which incoming trunk calls will be routed via
CallRouter must be assigned to the Auto Attendant whose Action
is set to “Avd - Data Directed Routing,” with Application set to
the virtual extension you use to start CallRouter. For further
information on configuring Auto Attendants, refer to the AltiWare
OE System Installation and Administration Manual and the
AltiAPI Programmer Guide.
To log on to multiple workgroups:
•ClickAdd again and enter the next Workgroup ID and Password and
Virtual Extension password.
Advanced CallRouter
Advanced CallRouter is the standard CallRouter application plus call
router service. Advanced CallRouter requires the purchase and activation
of an Advanced CallRouter license.
Note: The workgroup to which incoming trunk calls will be routed via
CallRouter must be assigned to the Auto Attendant whose Action
is set to “Avd - Data Directed Routing, with Application set to the
virtual extension you use to start CallRouter. For further
information on configuring Auto Attendants, refer to the AltiWare
OE System Installation and Administration Manual and the
AltiAPI Programmer Guide.
To Install Advanced CallRouter:
Run CallRouter, select the Advanced CallRouter and click Next.When
prompted, enter the 20 digit license key for Advanced CallRouter in the
field and click Next. Setup will confirm the destination for the CallRouter
application (default is C:\Program Files\AltiGen\Call Router). Click Next
to proceed. To select a different location, use the Browse button to choose
the new destination.
Note: Advanced CallRouter Service requires the purchase and
activation of the Advance CallRouter license.