Installation manual
AltiWeb Directory Structure
316 AltiWare OE System Installation & Administration Manual
Applet Subdirectory Files
The Applet subdirectory contains sample pages you can use to set up Web
Call, as well as files necessary for proper AltiWeb functioning.
• Contact.htm—Customer Information page for use with Auto
Attendant
• contactaltigen.htm—Customer Information page for use without
Auto Attendant
• customerid.htm—Page where caller enters customer ID
• directory.htm—Template for creating an in-house AltiWeb directory
(for internal use only)
• IVR_top.htm—Frameset for top.htm and IVRApplet.htm
• IVRApplet.htm—Sends connected information to the main AltiWeb
applet
• NetMeeting.htm—Error message indicating NetMeeting not found
and providing opportunity to download
• Nsapplet.zip—Contains files necessary for the proper functioning of
AltiWeb (Do not modify this file.)
• Nsplugin.zip—Contains files necessary for the proper functioning of
AltiWeb (Do not modify this file.)
• productid.htm—Page where caller enters product ID
• sales_cid.htm—Frameset for customerid.htm
• sales_pid.htm—Frameset for productid.htm
• Top.htm—Collects caller input and sends the result to the next
IVRApplet.htm
• AltiWeb.cab—Contains files necessary for the proper functioning of
AltiWeb (Do not modify this file.)
• AltiWeb.htm—Page displaying AltiWeb window
• AltiWeb.js—JavaScript file necessary for the proper functioning of
AltiWeb
• Wizard.htm—Error message advising caller to run the initial
configuration for NetMeeting