Installation manual

Installing TAPI Services
306 AltiWare OE System Installation & Administration Manual
Client
• Windows 98, Windows NT 4.0 with Service Pack 6a or Windows 2000
• Network connection with TCP/IP enabled
• A TAPI application (Phone Dialer, Outlook, etc.)
Installing TAPI Services
Note: Install the TAPI services (TAPI Proxy Server and TAPI Service
Provider) after physically configuring your AltiServ system. The
TAPI Service Provider will automatically load the AltiServ
configuration. If you change the AltiServ configuration after
installing TAPI, by physically adding, removing, or moving
extensions, you will have to uninstall and reinstall the TAPI
Service Provider to reload the AltiServ configuration.
Note: For Windows 2000 Server, the TAPI client must be installed on a
separate PC. Otherwise, it won’t be able to detect your devices.
To install TAPI Proxy Server on the server:
1. Locate the TAPI Gateway folder on your AltiWare OE CD-ROM.
2. In the Tapi_Server subfolder, run SETUP.EXE.
The service is started automatically. No configuration parameters need be
set on the server.
To install TAPI Service Provider on the client system:
1. Locate the TAPI Gateway folder on your AltiWare OE CD-ROM.
2. In the Tapi_Client subfolder, run SETUP.EXE.
3. When prompted, enter the Server IP address, the client’s Extension
Number, and client’s Password.
To test TAPI Service Provider on the client system:
1. Launch Phone Dialer from Start > Programs > Accessories >
Communication.
2. Enter a number to call in the Number to Dial box and then click on
Dial.
Your extension should ring. When you pick up the phone, the system
will dial the number you entered and connect you. If this does not
work, see “Changing TAPI Configuration Parameters”.