Installation manual

Key AltiServ Characteristics
4 AltiWare OE System Installation & Administration Manual
Overview
AltiServ
™
is a multi-application computer telephony platform that
combines AltiGen’s Quantum
™
and Triton
™
telephony boards with
AltiWare
™
software in a standard personal computer platform. AltiServ
uses Windows 2000
™
or Windows NT Server
™
operating system to provide
advanced features and functionality, including the following:
•PBX
•VoiceMail
• Auto Attendant
•EmailServer
• Call Detail Reports (CDR)
• Internet Integration
• TAPI (Telephony API) Service Provider
• Voice over IP
• Digital T1 Integration
• Digital PRI Integration
• Tie Trunks with Caller ID
• Out Call Routing
• Web Call Center (web-based calling)
• Data Directed Routing
• IP Extensions
The AltiServ computer telephony platform is built by installing one or
more AltiGen boards into full-size ISA/PCI slots of a Windows 2000/
Windows NT Server and then installing the associated AltiWare software.
AltiGen Triton boards may also be added and must be installed into PCI
slots. See “System Limitations” on page 35 for details on the number of
boards you can install on one system.
Key AltiServ Characteristics
When you see this New icon, it means that the feature is new to
AltiWare Release 4.5 and does not exist in earlier versions.
NEW