Installation manual

Extension and Workgroup Configuration
AltiWare OE System Installation & Administration Manual 203
Extension and
Workgroup
Configuration
Configure the following hardware extension-specific features:
Caution: If the Receiver Gain or the Transmission Attenuation
setting is too high, the result will be distortion in voice
quality.
Setting up Workgroups
A primary use of a workgroup is as a hunt group—when the workgroup
extension is dialed, the system hunts for an available member extension to
which to route the call. You can use workgroups for various purposes, for
example, in selecting a workgroup as a System Operator.
AltiWare allows up to 32 workgroups to be configured. Each workgroup
can have up to 128 members or extensions, and an extension can be a
member of multiple workgroups.
Note: If the workgroup pilot extension is configured to Ring All
Available Members, the maximum number of members is 20. See
“Setting Workgroup Handling” for details.
There are three sets of Extension Configuration steps to set up workgroups:
Parameter Description
Message Waiting
Signal Type
FSK or None.
Caller ID Signal
Format
SDMF, MDMF,orNone.
Line Disconnect
Signal
The loop break desired for answering
supervision, either 200 or 600 ms.
Note: If the extension uses a 390 phone with
Intercom service, set this to 750 ms.
Ringing Frequency Select the frequency in Hz that is necessary for
the equipment attached to this line.
Receiver Gain/
Transmission
Attenuation
Incoming and outgoing volume for every
extension. Unlike the Quantum board, these
slide settings have positive and negative values.
Both defaults are 0 decibels.