Installation manual

AltiWare OE System Installation & Administration Manual 101
System
Configuration
C HAPTER 5
System Configuration
The System Configuration functions provide for configuring the
AltiWare system-wide settings.
Access System Configuration by selecting System Configuration... on the
Management menu, or by clicking the System Configuration icon.
You can then work with the following settings, each of which is accessed
by a tab in the System Configuration window.
• General setup—system ID, area code and number, operator and
manager extensions, country, extension and DID number lengths,
distinctive ring, conference call, and system park options.
• Number plan—how the system responds to each first digit dialed.
• Business hours—used by system functions.
• Holiday—how calls are routed on designated holidays.
• System speed dial numbers.
• Call restrictions—prefixes to block, toll call prefixes and call control.
• Account Code—tables for creating and removing account codes.
• Call reports—CDR logging and data export.
• Messaging—basic parameters and settings for voice and email
messaging.
• Area codes and required prefix setup—for exceptions to toll call
standards.
• IP Dialing Tables—tables for voice over IP.
• DNIS—inbound call routing during different time periods.
• Tenants—sharing an AltiServ system among multiple companies.
• Distribution List—for voice message forwarding.
• Logout Reason Codes—for workgroups.