Specifications

8 AltiSupervisor Manual
• Proceeding - the outgoing call is in progress
• Record - recording an introductory message
• Ringback - caller receives this state while callee is ringing
• Ringing - there is an incoming call
• Voice mail - the call is in voice mail
Error Messages
The following errors may be displayed as login or connectivity errors.
Error Message Description Solution
AltiWare connection limit
has been exceeded.
No AltiSupervisor was
found OR more than
allowed number of
AltiSupervisor users
have attempted to log on.
Maintain the number of AltiSuper-
visor license keys or add addi-
tional session licensing.
Cannot connect to AltiLink.
Please check server name
or network connection.
You are not connected to
AltiWare.
Check the server field (IP address
or DNS name) by:
1. Pinging the network server
address OR
2. Try using the IP address of Alti-
Ware (if using the DNS name in
the server field).
Please register AlpInter-
face.dll (regsver32
AlpInterface.dll).
AltiSupervisor uses this
dll to communicate with
AltiWare. It should be
registered in user system.
Re-register this file. Type in DOS
command window, regsver32
AlpInterface.dll
Change directory to AltiSupervisor
directory, type regsver32
AlpInterface.dll
You have entered an invalid
password. Please try again.
The password and con-
firmation box entries do
not match.
Make sure you are entering the
password correctly in both boxes.
This version is not compati-
ble with the version of Alti-
Ware that is running. This
can lead to inconsistent or
no functionality. Please
install the correct version
before proceeding.
The installed version of
AltiSupervisor is out-
dated from AltiWare
release.
Upgrade AltiSupervisor to version
5.0 (install matching version of
AltiSupervisor).