Specifications

46 AltiAgent Manual
From Supplemental Caller Data, including user data tagged to the call,
and data included by using the AltiAgent User Memo button, DDR,
ActiveX I/F, or Agent ActiveX I/F.
From caller data collected from the web page form.
From web URL paths—a URL history.
From or input by the caller, such as IP address, name, account
numbers, and so on, including data from your external database such
as Outlook, if available.
Sharing or Sending a URL or Page
The URL Sharing panel in the Web Data dialog box displays the addresses
of pages or sites you’ve added to the list. Pushing a web site or a web page
is a two step process: first you add it to your share list to make it available,
then you send it.
1. In the Web Data dialog box, click Add. The Add URL dialog box
opens.
2. Type in the URL or web page specification and click OK.
The URL now appears in your URL Sharing list.