Specifications

44 AltiAgent Manual
If you need to search for a person by extension or group name, or
extension or group number, type the first letters of the number/name
into the Search by Number or Name box. The matching extension/
group number or name displays in the list as you type.
Notes:
• Click on the column headings to sort the data.
• If the extension name is configured for an extension, it is used to
match the search string. If the extension name is not configured,
then the extension number is used to match the search string for this
extension.
3. Optionally, you can leave an introductory message. Select the Record
Introductory Message check box and follow the steps below.
4. Click OK to complete the forwarding.
To record an introductory message:
1. If you selected the Record Introductory Message check box, then
when you click OK to complete the forward, pick up the phone hand
set and you’ll hear a prompt to record the message.
2. Record the message and press the pound key (#). A confirmation
appears on screen.
3. Click OK to confirm and complete the action.
Working with Voice Mail Groups (Distribution Lists)
You can set up voice mail (VM) groups (distribution lists) to forward
messages to multiple recipients at the same time. You can set up to 100
personal voice mail groups, each with 64 members. Group members can be
any extension or another voice mail group.
There are two types of voice mail groups you can use:
• System-based groups are set up by the system administrator. You can
use but not edit these lists in AltiAgent.
• Personal groups are set up and modified in your AltiGen Voice Mail
System.