User guide

Chapter 4: System Configuration
66 MAXCS ACC 6.5 Administration Manual
Setting Emergency Numbers
The number in the Emergency Number field will have the system automatically find a
trunk to process the call without the extension user dialing a trunk access code first. You
may enter up to three emergency numbers in the appropriate fields.
Note: This feature works with both trunk access code and route access code.
Dialing Plan Rules for Non-North American Country
If your MAXCS system is in a country other than the U.S.A. or Canada, you can configure
a call return rule based on the country, which will greatly improve the call return feature
from Caller ID, Zoomerang, and making a call from Microsoft Outlook.
Click the Automatic Dialing Plan Rules button. The following dialog box appears:
Figure 15. Automatic Dialing Plan Rules dialog box
Define the Local Plan, Domestic Plan, and International Plan. A character of the pattern
can be a digit from 0 to 9. It can also be a range of digits, for example, [0-3]. If it is a
question mark, '?', it is equivalent to [0-9].
When return calls are made, these rules are followed:
• When the number matches Local Plan, the system will send the number out to the
trunk directly.
• When the number matches the Domestic Plan, the system will send the number out
with the domestic toll call prefix.
• When the number matches the International Plan, the system will send the number
out with the international toll call prefix.
When a number matches multiple entries, the match with the most digits has priority.
Audio Peripheral Configuration
You can configure audio peripheral settings:
• Music on hold