474 MAXCS ACC 6.5 Administration Manual
service level 41
setup 285
single call handling 298
workgroup configuration 281
workgroup queue
agent pick up call 207
workgroup status display 242
Workgroup view window
40
wrapup
40
wrap-up time, setting
206
Z
zero code suppression 130
Bell 130
GTE 130
Jam Bit 8 130
