User guide

MAXCS ACC 6.5 Administration Manual 473
T
T1
channel assignment 454
signaling protocol 163
subscribing to service 453
types of registered services 454
T1/E1
troubleshooting 139
T1/E1 clock 131
TCP fragmentation
318
TCP ports
457
AltiServ behind NAT 340
technical support 461
technical training for system ad-
mins 462
TEI (terminal endpoint identifier)
137
terminal endpoint identifier (TEI)
137
testing AltiGen boards
415
testing tools
415
text tag, collecting digits
97
TFTP server
239
tie trunk, enabling
156
tie trunks, enabling hop off
61
time display
239
toll call prefixes, setting
65
toll prefix
65
toll restrictions
59
toolbar
35
tools, AltiGen
415
Trace Collector tool
421
trace, collecting
421
traffic statistics
41
traffic statistics, resetting
381
training, technical, for system ad-
mins 462
transmitted caller ID
198
transmitted CID
198
transport layer security
334
Triton analog GS/LS trunk proper-
ties, setting 166
Triton Analog Station Board
configuration 124
Triton Analog Station Line Proper-
ties dialog box
202
Triton Resource board
123
Triton T1/E1 trunk properties, set-
ting 163
Triton T1/PRI Board
configuration 126
troubleshooting
cannot make connection 465
checking network configuration
465
checking traffic 465
loop-back test 465
poor voice quality 465
VoIP board 465
troubleshooting T1/E1 139
trunk
access code 154
attributes 156
Centrex 156
configuring recording 157
dialing scheme 155
direction of transmission 154
incoming call routing 175
location format 153
phone number 155
trunk access code vs route access
code
154, 183
trunk access, IP
53
trunk based recording
110
trunk channel, measuring Rx level
170
trunk configuration
151
Trunk Monitor Enable option
225
trunk properties
H323 tie, setting 158
SIP trunk, setting 159
SIPtie, setting 158
Trunk View window 39, 152
trunks
paging 155
setting attributes 154
Triton Analog trunk GS/LS prop-
erties, setting
166
Triton T1/E1 trunk properties,
setting
163
unavailable 151
using Apply To button 153
trunks, tie, enabling hop off 61
U
UDP ports 457
AltiServ behind NAT 340
UDP ports, and firewall 319
unanswered calls
270
handling 220, 297
uninstalling MAXCS 30
unusual voice mail activity notifica-
tion 213
update prompts
68
user defined #
242
users, managing VoIP domain
351
V
View menu 35
view window
call log 40
View windows 36
virtual extension
196
voice
poor quality 465
Voice File Converter 425
voice mail
configuration 83
distribution lists 88
messaging 83
mobile extension 257
setting notification 211
synchronizing with Exchange
server
210
voice mail activity notification, un-
usual
213
voice mail activity, unusual
setting parameters for notifica-
tion
213
voice mail playing order 265, 292
voice quality
and WAN bandwidth 336
voicemail playing order 210
VoIP
codec profiles 330
VoIP bandwidth
about 326
requirements 318, 326
VoIP configuration 315
VoIP domain
adding servers 345, 347
creating multi-site 343
extension scope 352
managing users 351
rejoining a server to 348
relocating extension 356
relocating extension using #27
358
system ID and 347
VoIP menu 35
VoIP network management
325
VoIP traffic display
41
VoIP troubleshooting
465
W
waiting time, callers in queue 41
WAN
bandwidth 318
router configuration 319
windows
view (boards, trunks, etc.) 36
work days, setting 55
Work/Hunt Group Converter tool
427
workgroup
adding a 285
answer handling 297
converting to hunt group 427
establishing basic attributes 285
incoming call handling 295
logging outbound calls 207
mail management 291
message notification 293
queue management 299
recording options 288