User guide

Chapter 2: System Requirements and Installation
24 MAXCS ACC 6.5 Administration Manual
For MaxAdministrator 6.5 Update1
• Windows Server 2003 with SP2
• Windows XP Professional with SP3
• Windows Vista Business Edition
• Windows 7 (32-bit or 64-bit)
• At least 1024 x 768 resolution is required.
For Enterprise Manager
• Windows Server 2003 with SP2
• Windows XP Professional with SP3
• Windows Vista Business Edition
• Windows 7 (32-bit and 64-bit)
• 1 GB RAM if run in client machine. 512 MB+ RAM if run within the same server.
• Installation program will install JAVA VM 1.5 automatically.
• 20 GB available hard drive disk space.
For MAXCS 6.5 Update1 Client Applications
• Windows XP Professional
• Windows Vista Business Edition (32-bit and 64-bit)
• Windows 2008 (32-bit and 64-bit)
• The following third-party integration software is supported by the MaxCommunicator
and MaxAgent clients:
• Outlook 2003 and 2007
• Goldmine 6.5, 6.7, 7.0
• ACT! 2006, 2007, 2008, and 2009
• Minimum system requirements for MAXCS client applications:
• IBM/PC AT compatible system
• Microsoft .NET 2.0 framework or higher is required
• 2 GHz CPU
• 1 GB available hard drive disks space
• 1 GB RAM
• SVGA monitor (1024 x 768) with 256-color display, or better
• Keyboard and mouse
For CDR
The following external CDR databases are supported:
• Microsoft SQL Server 2008
• Microsoft SQL Server 2008 Express
• Microsoft SQL Server 2005
• Microsoft SQL Server 2000
Note: Running SQL Server in a MAXCS machine is not supported.