User guide

Chapter 25: Enterprise VoIP Network Management
MAXCS ACC 6.5 Administration Manual 355
2. Select the server name/extension where you would like the Global extension to
reside.
3. Click the Change to Global button.
Note: You must take the voice mail box and extension configuration into consideration
when you change an extension to Global. In making this change, you will be
deleting the voice mail box and extension settings on the home system of the
“other” Local extension. A warning box will pop up when you click the Change to
Global button, asking for confirmation:
Changing an Extension’s Scope from Global to Local
If you want to change an extension's scope from Global to Local, you can highlight the
extension and click the Change All Global to Local button. This extension's scope in
other member systems will be impacted after Global is changed to Local. Using the
previous case as an example, you may encounter one of the following situations when
changing an extension's scope from Global to Local.
Situation 1: One Global and no conflict
Before you make the change, extension 100’s scope is as follows:
After you change extension 100 to Local, the scope of 100 will be:
Note: After you make the change, users in Systems B and C cannot dial and ring
extension 100. Only System A users can call local extension 100.
Situation 2: One or more Global with conflict
Before you make the change, the scope of extensions 403 and 404 is as follows:
Ext. System A System B System C
100 Global Remote Remote
Ext. System A System B System C
100 Local Not Found Not Found