User guide

MaxAgent Manual 3

HAPTER

Installation

The client system must meet the following minimum

requirements.

Operating systems supported:

• Windows 8.1 (64-bit)

• Windows 7 (32-bit or 64-bit)

System requirements:

• IBM/PC AT compatible system

• Microsoft .NET 2.0 or higher

• 2GHz CPU or faster

• 1GB available hard drive disk space

• 1GB RAM

• SVGA monitor (1024 x 768) with 256 color display or better

• Keyboard and mouse

• A sound card in the computer, if using IPTalk

• MAX Communication Server ACC 7.0 Update 1 or MAX

Communication Server ACM 7.0 Update 1 must be running on

a server accessible to this client

Pre-Installation Checklist

Before installing MaxAgent, make sure the following is done:

• MAXCS ACC/ ACM 7.0 Update 1 has been installed on the

system server.

• TCP/IP is enabled on both machines.

• The client is able to connect to the server on the network.

• The person installing MaxAgent has local administrator rights

on the client computer.

• The extension affiliated with the client computer has a

MaxAgent Seat License assigned to it, or there is a MaxAgent

Session License installed in the MAXCS system.