Owner's manual

Data Schema
56 CDR Manual
Time_Stamp
GMT time when
activity occurs.
Seconds since
1970/01/01
00:00:00.
LONG
GMTOffset
Offset to GMT time,
includes daytime
savings, in
seconds; ex: Pacific
Summer time
25200
LONG
LocalDay
8 digit number
representing date
ex: 20040608 = 06/
08/2004
LONG Format: yyyymmdd
DayOfWeek Day of the week LONG
0 = Sunday
1 = Monday
2 = Tuesday
3 = Wednesday
4 = Thursday
5 = Friday
6 = Saturday
AgentNum
Agent Extension
Number
LONG
WGNum Workgroup Number LONG
Activity Activity of the Agent LONG
1 = Staff
2 = UnStaff
3 = Login
4 = Logout
5 = Ready
6 = DNDFWD
7 = Not Ready
8 = Wrapup
9 = Error
Database
Element
Definition Type Specification