Owner's manual

Exporting Records
32 CDR Manual
Figure 3. Agent Statistics window
Exporting Records
You can export records in csv format from the Statistics, Summary, Detail,
and Record windows.
To export records from the Statistics window:
1. Click Export.
2. Click OK to open the Save As dialog box.
To export records from the Summary, Detail, and Record windows:
1. Do one of the following:
• To export specific records, select the records you want, then click
Export. In the Select window that appears, select Export only
selected records.
• To export all records, click Export. In the Select window that
appears, select Export All Records.
2. Click OK to open the Save As dialog box.