Owner's manual

Using CDR Search
CDR Manual 21
Using CDR Search
• Exact—retrieves records that exactly match the field value entered
• Like—retrieves records
that begin with the field value entered
• Pat—retrieves
records that contain the field value in any part of the
DNIS/Project/Acct Code digits.
5. Select to So
rt by:
• Date/Time—
sorts day-by-day (or hour-by-hour if you select Today
as the time range for the search).
• Extension—
sorts by extension.
• Trunk—sorts by trunk
.
• N/A—search
without sorting, retrieves total number of records.
Note: For faster
searching, using N/A to sort records is
recommended.
(For example, when you search for Conn
ected Calls, the time range
as “Today,” and sorting by N/A, CDR will retrieve the total number
of connected calls for “today.”
Note: If the time range
for the search is less than 1 day, and Date/Time is
selected for Sort by, CDR will list records hourly. If time range for
the search is longer than 1 day, and Date/Time is selected for Sort
by, CDR will list records daily.
6. Click Search. Du
ring the search, a progress window opens.
.
To cancel the search, click Cancel.
7. Search results appear in the Sum
mary window. Refer to “Search
Results” for details on working with search results.