Owner manual

MaxCS 7.5 Administration Manual 423
Index
Symbols
#12, enabling, for language set-
ting
95
#27 to relocate global extension
337
Numerics
10 digit dialing area codes 57
A
access code 139, 142
access, system
35
account code
blocking display
179
forcing
179
activity
configuration
64
adding a huntgroup
231
adding a workgroup
254
admin defined #
216
admins, how many connected to
system
378
advanced queue management
276
menu selection
277
queue overflow
278
after hours scheduling
260
agent check box
178
agents auto logout
260
allow call redirect/priority change
276
alternate mark inversion (AMI)
117
alternate server
behind NAT
330
setting
330
switching to
331, 338
AltiGen board test tool
375
AltiGen IP phone configuration
211
AltiGen services
stop & start
380
Alti-Mobile Extension
limitations
228
AM schedule
53
AMI line coding
117
announcement
time stamp
189, 235, 266
answer options
197
answering
huntgroup call handling
240
workgroup call handling
271
application extension
196, 260
definition & uses
105
failover plan
106
setup
105
application extension configura-
tion
105
application failover plan
106
Apply To, multiple extensions
176
area code, on trunk
140
area codes
system home
47
assigning client licenses
42
attaching a gateway
71
attributes
setting trunk
139
trunk
141
audio peripheral configuration
62
audio peripheral options
for huntgroups
240
auto attendant
adding
82
collecting digits
86
configuring
81
editing
83
making assignments
87
menu items, configuring
84
prompts, phrase management
87
push URL/Web page
84
recording custom phrases
88
setting call priority
85
setting call SKLR
85
auto logout agents
260
auto record
personal extension calls
180
auto-discovery of server IP ad-
dress
configuring
216
disabling
219
two servers in network
220
B
B8ZS (Binary 8 Zero Substitution)
117
back up system data
376
backing up
files
376
Backup & Restore Utility
376
bandwidth
302
and public pipe
321
WAN
302
basic queuing control
274
binary 8 zero substitution (B8Z8)
117
BLF programmable key
216
Block Caller Name and Number
from view
201
blocking account code display
179
blocking all outgoing calls
57
blocking caller ID
201
blocking calls
56
blocking unauthorized SIP Invite
requests
7
board
MAX1000/2000, configuring
134
mobile extension, configuring
222
SISP, configuring
126
Triton Analog Station, config-
uring
111
Triton Analog Trunk LS/GS &
LS, configuring
112
Triton MeetMe
111
Triton Resource, configuring
110
Triton T1/E1, configuring
113
Triton T1/E1, setting up chan-
nels
117
Triton VoIP, configuring
112
board configuration
109
Boards View window
38
boards, supported
30
bridge
conference
47
business hours
24-hour business hour setup
53
business hours profile
caller ID routing
161
DNIS routing
163
business hours, setting up
51
busy call handling
195, 197, 238,
269
huntgroups
239
C
call accounting report 60
call blocking, outgoing
157
Call Center menu
36
call control
57
call handling
195, 197, 238, 269
for workgroups
269
huntgroup
238
incoming
195
Call Log View window
40
call parking
47
call priority
caller ID routing
161
DNIS routing
163
setting
85
call record programmable key
216