MAX Communication Server Release 7.
Introduction This guide introduces the updated features in MAXCS 7.0 and provides guidelines for upgrading from earlier releases of MAXCS to Release 7.0. For directions on migrating to MAXCS 7.0 Private Cloud, refer to the Partners Methods and Procedures for MAXCS Private Cloud guide, which is available from your AltiGen Communications sales representative. Enhancements Included in Release 7.0 The MAXCS 7.
• In Call Routing – On the In Call Routing Configuration page, the GUI has been updated. The pull-down menus have been widened, so that the choices are easier to read. • Trace Collector – On the Trace Collector page, the title “Time Range” has been renamed to “Time of Incident.” • Seat License Management – The Client Seat License Management page has been updated. The licenses in the License Types list are now listed in alphabetical order, making it easier for you to find a given license.
Software Upgrade Path The following diagram shows the software upgrade path (not license registration) to convert older MAXCS databases to the 7.0 version. It is critical to follow the upgrade instructions to avoid losing configuration data. Note: If you are upgrading from release 6.5 or earlier, you have two options: • You can rekey the data in Release 7.0, or • You can upgrade to release 6.5 Update 1, and then upgrade from 6.5 Update 1 to Release 7.0. AltiGen Communications, Inc. MaxCS 7.
Upgrade Package The following upgrade media pack can be ordered through distribution: ALTI-70UP-DVD (ACC/ACM 7.0 Upgrade Media Pack) Note: This media pack does not include Server Upgrade licenses. You need to register the system via the registration server to obtain the license activation (EXCTL) file for the upgrade. Installation files are also available for direct download via the partner website at https://partner.altigen.com/. Upgrade Process: MAXCS 7.
