Specifications

58 MaxAgent Manual
General Information
The General Info screen lets you edit your password and the default trunk
access code, release the link tie for IP trunks, disable auto format, and set
the refresh interval on workgroup status.
Default Trunk Access
The trunk access codes are defined by the system administrator. When you
get an incoming call over multiple trunks and cannot issue a return call, the
system will automatically select the default trunk access code to place your
call.
Other General Options
You can configure three other general options:
• Release Link Tie (IP Trunk)—When checked, clicking the Transfer
button will automatically send “FLASH *” to release a tie trunk if the
incoming call is through an IP trunk. (Option is disabled by default.)
IMPORTANT! Before checking this check box, see your phone
system administrator. If your company is using multiple systems and
the tie trunk feature, the administrator needs to have used Enterprise