Specifications

46 MaxAgent Manual
Dealing with Voice Mail
Select the message and use the voice mail command buttons at the bottom
of the Voicemail tab, as shown in the figure below. You can also access
these commands by right-clicking a voice mail and selecting a command
from the context menu.
Listening options are configurable, as described in “General Information”
on page 54. You can listen using the sound card on your PC or your phone.
If you’re not using IPTalk, you can play voice mail to a sound card while
your phone is in the connect state. (You cannot do this if you’re using
IPTalk.)
When you listen to a new message, the envelope icon changes from closed
to open, indicating that the message has been heard, and the type font
changes from bold to regular. Also, when you play a voicemail, MaxAgent
shows Play VM in the Call Control panel, and shows the play duration .
(The duration does not reflect fast forwarding or fast rewinding.)
Use the voice mail command buttons to perform the following functions:
If you click another message in the list, the current message stops playing.
Save at Remote Server or Export Locally
You can save a message as a .wav file that you can play back later. To do
so, select the message and click either the Save button or the Export button
(or right-click the message and choose Save or Export).
• Save saves the message automatically on a remote server in a location
designated by the system administrator. No file saving dialog box
opens.
• Export opens a file saving dialog box that lets you name the .wav file
and choose a directory in which to store it. You can then play the .wav
file on a media player.
Return Call
Forward
Rewind
Stop
Play
Fast Forward
Save
Delete
Export