Specifications

MaxAgent Manual 45
Using MaxAgent
Checking Voice Mail
Click the Voicemail tab in the main window to see a list of your personal
voice mail messages. Clicking in the status bar also displays
the Voicemail tab. If your workgroup is configured to see the workgroup’s
voice mail, click the WG Voicemail tab to check the workgroup voice
mail.
• New voice mail messages are indicated by a white, closed envelope
and bold type.
• Heard voice mail messages are indicated by a white, open envelope.
• If the new message is marked urgent, a red exclamation point is
displayed beside the envelope. When you have a message marked
urgent, the MaxAgent icon in the Windows tray becomes a red
envelope, the Voicemail indicator in the status bar bears a red circle,
and the Missed Calls indicator in the status bar has a red exclamation
point.
• If the message is saved, the envelope looks like this: .
• A paperclip symbol on the envelope indicates an attachment—a voice
mail message forwarded from another extension.