Specifications

MaxAgent Manual 27
Using MaxAgent
The Call Information panel displays the state of the call:
Dialing Speed Dial Numbers
To dial speed dial numbers, click the Speed Dial tab:
This tab lists speed dial numbers that you have configured at your extension
(extension speed dial numbers), and it lists speed dial numbers, if any, that
have been set up for your extension by the system administrator (system
speed dial numbers). You can see in the Type column which numbers are
extension speed dial numbers and which are system speed dial numbers.
To call a speed dial number, click the number in its Number column.
Setting Up and Editing Extension Speed Dial Numbers
To set up an extension speed dial number:
Searching for
“western team” by
starting to type in the
dialing field
Click the number to make the call