Specifications

MaxAgent Manual 17
Getting Started
To hear the greeting played back, click the Review. button. Change your
greeting whenever you want to.
Setting Status to Ready or Not Ready
The Ready/Not Ready button is a toggle. Click it to tell the system
not to send workgroup calls to your extension. Click it again to tell the
system you are ready to receive workgroup calls.
Turning Do Not Disturb On and Off
The button is a toggle that turns Do Not Disturb on and off.
When Do Not Disturb is on, all incoming calls are forwarded according to
your Enable Busy Call Handling settings.
Note: If the system administrator has disabled the Do Not Disturb feature
for the extension, the DND feature will not be available to you. If
you select DND, an alert pops up informing you that DND is not
allowed.
Log Out or Change Workgroups
You can log out of a workgroup or change the workgroups you’re logged
in to as follows:
1. Click the Login button to open the WG Login window.
2. To log out or change workgroups, deselect the check box(es) next to
the workgroup(s) you’re logging out from.