Specifications

10 MaxAgent Manual
IP Extensions Using IP Talk
To use IPTalk, you need an AltiGen-certified USB headset system (your
phone system administrator or AltiGen dealer can recommend headsets).
Important: You can run only one instance of MaxAgent with IPTalk per
system.
To make and receive calls using IPTalk
1. Connect your headset to your PC.
2. Use the MaxAgent dialing and call accepting functions as usual to
make and receive calls.
When Connection Is Broken
When a connection with the phone server is broken, a message box pops up
asking if you want to connect again. Clicking Yes will restore the
connection without you having to go through the log-in process again.
Overview of the Main Window
Once you log in to MaxAgent, the main window appears. This window
provides tools to manage and monitor calls, and is your window into your
workgroup environment.
You can customize the MaxAgent display: select the theme; the toolbar
buttons, tabs, and columns you need and their order of appearance; the sort
order; and so on. See “Customizing the Display” on page 19.