Specifications

MaxAgent Manual 9
Getting Started
6. If the system administrator has allowed you to change your outbound
workgroup, you may do so. (Your outbound calls are logged to the
workgroup specified in Outbound Workgroup.)
7. Click OK.
Version Mismatch Dialog Box
If your version of MaxAgent doesn’t match the version of MAX
Communication Server on the system server, you are prompted for upgrade
permission when you try to log in. If you allow upgrade at this time, the
MaxAgent startup is terminated and a software upgrade session is started.
Restart MaxAgent to run the newer version. (See “Automatic Upgrade” on
page 6 for more details.)
Logging In Remotely
You can use MaxAgent from a remote location if
• MaxAgent is installed on your remote computer
• Your extension is configured as an IP or mobile extension by your
system administrator
• You have an AltiGen-certified IP phone or are using IPTalk
Consult your system administrator or authorized AltiGen dealer for details
on obtaining this equipment.
All the call handling functions are the same as when you log in locally, with
the exception of the ability to configure One Number Access. You can pick
up voice mail, forward local business office phone calls to another site such
as a home desktop PC, and even receive phone calls as you would at the
office.
To log in from a remote location
1. If you connect to the Internet through a modem connection, establish
a connection to your internet service provider (ISP).
2. Log in using your Extension and Password as usual.
3. If you will be using a headset plugged into your PC, check the Enable
IPTalk softphone check box.
4. Click OK.